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Residential Pest Route Specialist

2 months ago

Plano, United States ABC Home & Commercial Services Full time

Job Type

Full-time

Description

The ABC Home and Commercial Services (ABC) Residential Pest Route Specialist is responsible for providing exceptional customer service to all ABC customers. Professional behavior is always expected while servicing a home or business, and respect and care of customers' property are required. The Residential Pest Route Specialist must be a hardworking and detail-oriented pest management professional. They must possess excellent interpersonal skills and be customer-focused. The Residential Pest Route Specialist must be trustworthy, as duties are completed without physical supervision from the clients and management.

***Please note that this position will cover the Rockwall/Forney TX area, and will report to the Tyler, TX office***

Primary Responsibilities:

  • Mixing and applying pesticides and rodenticides to structures according to schedule, safety procedures, label instructions, and Texas Department of Agriculture (TDA) law.
  • Physically inspect client's property and dwelling for pest activity, calculating the severity of infestations and the degree of structural damage.
  • Provide solutions for pest activity on-site in a variety of accounts.
  • Build strong relationships and rapport with clients; interacting with them directly regarding the work to be accomplished.
  • Identifies and reports any damage to customer's property.
  • Insulation removal and installation in attics for long periods of time.
  • Installation of Termimesh.
  • Meets deadlines of route and informs office staff of resets and skipped services or not completed work.
  • Submitting all paperwork daily.
  • Attend required department meetings and company, or vendor training as required.
  • Consistently submitting at least 5 leads per month through ABC's Lead Line program.
  • Maintain a professional appearance including uniform, company vehicle and equipment, and personal hygiene.
  • Uses personal protective equipment to as is required or for prevention purposes.
  • Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
  • Maintain quality and safe work habits by following company procedures.
  • Expected to be available to work 5:00 am until 4:00 pm, or 7:00 am until 7:00 pm, 5 days a week. Schedule will be either Monday-Friday or Tuesday-Saturday.
  • Expected to work an occasional Saturday.
  • Expected to be available to be in the on-call rotation schedule to cover nights and weekends.
  • Other duties as assigned.
Requirements
  • Good Communication (written/oral).
  • Excellent attendance record.
  • Good driving record.
  • Computer Skills required.
  • Ability to tolerate a variety of environmental conditions, i.e., Heat/Cold, Heights and Confined spaces.
  • High school diploma or general education degree (GED) is desired.
  • Must be 21 years of age or older.
  • Following on-the-job training and the requirements, employee is required to complete state certification/licensing process.
  • Ability to use and navigate electronic tablet/phone, etc.
Physical Demands with or without accommodations are not limited to:
  • Ability to drive a vehicle with standard or automatic gear and enter and exit a truck or car.
  • Ability to walk for long periods of time in extreme temperatures including outdoors.
  • Occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
  • Repetitive lifting, twisting, pulling, pushing and carry up to 50 lbs. may be required.
  • Ability to carry a 40 lb. backpack throughout the day.
  • Wears respirator according to OSHA requirements.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
  • Ability to work in confined spaces like crawlspaces and attics for long periods of time.
Driver's Responsibilities:
  • Using a company vehicle drives to destinations listed on the daily route.
  • Responsible for the maintenance of company vehicle such as tire conditions, tire replacement whenever needed, checks for condition of brakes, gets oil change done in a timely basis, etc.
  • Follow safety protocols while driving, respects driving regulations and codes and reports all work related injuries immediately to Service Manager or Division Manager.
  • Complies with vehicle usage policy agreement.
  • Maintain good driving record.
  • Reports any auto accidents to Service Manager within 1 hour of accident.
  • Must maintain an active Texas Driver's license and submit copy of renewed license to HR.
What We Offer:
  • Health, Dental, Vision, Life Insurance, and more
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Company vehicle and phone.
  • Lead Now Program for all employees to increase earnings.
  • Work in a dynamic and supportive team environment.

ABC Home & Commercial Services is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary Description

$17.00 - $19.00 per hour