Credit Collections Manager

3 weeks ago

Florence, United States Vaco Full time

he Credit Collections Manager will be responsible for conducting credit investigations, evaluating and reviewing the credit worthiness of customers to minimize the organization's credit risk, and recommending accounts for collections. This role will also manage the organization's most complex, large, or difficult credit accounts, monitoring the status of credit and collection activities to identify problems as well as review, monitor, and collect outstanding freight issues. The Credit Collections Manager will also communicate DSO, Aging and other analysis as requested to upper management and auditors, providing a synopsis of potential credit risk and recommended action (ie. write off to bad debt, increase reserve, or try to collect, etc). Furthermore, the incumbent should be a member of the NGMC, a full-service industry trade group management organization specializing in credit, accounts receivable, and customer service/supply chain functions. Additional responsibilities include:

  • Contact customers by their prescribed method (letter, website, etc) requesting payment of past due invoices, invalid deductions, and freight claim issues.
  • Research deductions taken by customers to determine validity - if valid, determine the correct account to write deduction off to, and if not valid, communicate with customer and provide analysis that supports why the deduction must be repaid.
  • Monitor the status of repayment and following up with Customers as needed to ensure invoices are not improperly written off.
  • Communicate with Sales on credit holds or deduction issues.
  • Research issues associated with non-payment of invoices to either collect them from the customer by presenting information in the customer defined format, or requesting a credit memo.
  • File bankruptcy document claims with the courts.
  • Determine if a customer warrants terms based on research from customer credit application, D&B, and other sources, as setting the appropriate account credit aids in the company reaching our sales objectives and collection of those sales impacts our cash flow.
  • Work with Customers that do not merit the requested credit limit to help them continue to purchase product (ie. COD, Cash in Advance, etc.) to allow Sales to continue to sell to them while mitigating risk.
  • Review credit of customers based on information gathered from different credit groups to adjust limits as needed.
  • Work on various projects cross-functionally as needed.
WHAT WE NEED FROM YOU
  • 5+ years of credit experience including commercial credit and collections experience which should include freight claim research, communication skills, letter writing, and customer service.
  • Bachelor's degree in Business or related field required. Will accept qualifying years of experience in lieu of degree.
  • MS Office Application experience is required.
  • Prior experience in CPG preferred.
  • Proven track record for managing and analyzing the data and key metrics for an organization/department in order to drive improved business results.
  • Proven track record for finding solutions to minor and complex problems.
  • Methodical, systemic, and process-driven approach to improving work systems.
  • Knowledge of bankruptcy forms and laws.
  • Knowledge of freight claims and working with freight carriers.
  • Excellent communication skills, both oral and written.
  • Strong organizational and time management skills.
  • Strong analytical and problem-solving skills.
  • Ability to work on projects cross functionally in any department as needed.
  • Ability to adapt to changing priorities and situations.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

  • Credit Collections Manager

    2 days ago

    Florence, Kentucky, United States Vaco Full time

    Job SummaryWe are seeking a highly skilled Credit Collections Manager to join our team at Vaco. As a key member of our organization, you will be responsible for conducting credit investigations, evaluating and reviewing the credit worthiness of customers to minimize our credit risk, and recommending accounts for collections.Key ResponsibilitiesConduct credit...

  • Credit Collections Specialist

    3 weeks ago

    Florence, Kentucky, United States Vaco Full time

    Job Title: Credit Collections ManagerVaco is seeking a highly skilled Credit Collections Manager to join our team. As a Credit Collections Manager, you will be responsible for conducting credit investigations, evaluating and reviewing the credit worthiness of customers to minimize the organization's credit risk, and recommending accounts for collections.Key...

  • Credit Collections Specialist

    2 days ago

    Florence, Colorado, United States Vaco Full time

    Job SummaryWe are seeking a highly skilled Credit Collections Manager to join our team at Vaco. As a key member of our organization, you will be responsible for conducting credit investigations, evaluating customer creditworthiness, and recommending accounts for collections.Key ResponsibilitiesConduct credit investigations and evaluate customer...

  • Credit Analyst

    3 weeks ago

    Florence, South Carolina, United States The Citizens Bank Full time

    Job SummaryThe Citizens Bank is seeking a skilled Credit Analyst to join our team in Florence, SC or Myrtle Beach, SC markets. As a Credit Analyst, you will be responsible for credit analysis and loan underwriting in support of the Lending Officers, which includes information gathering on loan applicants, credit analysis, and preparation of loan packages.Key...

  • Credit Analyst

    3 weeks ago

    Florence, United States The Citizens Bank Full time

    This job can be housed in Florence, SC or Myrtle Beach, SC markets.This position is based on-site and does not offer remote work options.BASIC FUNCTIONCredit Analysts are primarily responsible for credit analysis and loan underwriting in support of the Lending Officers, which includes, but is not limited to, information gathering on loan applicants, credit...

  • Data Collection Specialist

    3 weeks ago

    Florence, South Carolina, United States Adecco US, Inc. Full time

    Job Title: Data Collecting AgentAdecco US, Inc. is seeking an experienced Data Collecting Agent to join our team in Florence, SC. As a Data Collecting Agent, you will be responsible for collecting and organizing data from various sources, ensuring accuracy and consistency.Key Responsibilities:Collect and organize data from various sources, ensuring accuracy...

  • Data Collection Specialist

    4 weeks ago

    Florence, South Carolina, United States Olsten Full time

    Data Collection Agent Job DescriptionOlsten staffing is assisting a well-established company in the Florence SC area in the search for an experienced and skilled Data Collection Agent. The ideal candidate for this role must have a strong background in networking and data analysis.Key Responsibilities:Collect and organize data from various sources, ensuring...

  • Business Services Specialist

    2 weeks ago

    Florence, South Carolina, United States ArborOne Farm Credit Full time

    Job Title: Business Services SpecialistArborOne Farm Credit is seeking a highly skilled Business Services Specialist to provide exceptional operational support to our customers and internal teams. As the main front desk personnel for our Florence office, you will be responsible for capturing customer leads, answering questions about loan products, and...

  • Branch Manager

    3 weeks ago

    Florence, United States QCHI Full time

    LendNation is currently seeking an energetic, positive, customer service driven individual to join our team as a Branch Manager. If you have management experience and collections experience in customer service, banking, collections or retail industries - we want to talk to you! This position will work at Store 4123 located at 3658 Cloverdale Rd Florence, AL...

  • Consumer Loan Sales Specialist

    3 weeks ago

    Florence, South Carolina, United States OneMain Financial Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Consumer Loan Sales Specialist to join our team at OneMain Financial. As a Consumer Loan Sales Specialist, you will be responsible for delivering exceptional customer service and providing financial solutions to our customers.Key ResponsibilitiesDevelop and maintain relationships with...

  • Consumer Loan Sales Specialist

    3 weeks ago

    Florence, South Carolina, United States OneMain Financial Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Consumer Loan Sales Specialist to join our team at OneMain Financial. As a Consumer Loan Sales Specialist, you will be responsible for delivering exceptional customer service, building strong relationships with customers, and providing personalized financial solutions to meet their needs.Key...

  • Operations Lead

    2 days ago

    Florence, Kentucky, United States Aspen Dental Full time

    About Aspen DentalWe put our patients first, offering a secure and stable work environment as a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.Job SummaryAs a Supervisor at Aspen Dental, you will report to the Manager and perform daily...

  • Accounting Manager

    1 week ago

    Florence, Colorado, United States Spring Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Accounting Manager to join our team at Spring Health. As an Accounting Manager, you will be responsible for leading the Accounts Receivable (AR) team and overseeing the day-to-day operations of the AR department. This includes managing the invoicing, collections, cash applications, and AR reporting...

  • Shift Manager

    2 weeks ago

    Florence, Colorado, United States McDonald's Full time

    About the RoleWe are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.Key ResponsibilitiesLead shifts and ensure that the team is meeting McDonald's...

  • Operations Lead

    1 day ago

    Florence, Colorado, United States Aspen Dental Full time

    At Aspen Dental, we put our patients first, offering the security and job stability that comes with working with a world-class dental service organization (DSO).Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.As a Supervisor, you will report to the Manager and perform daily front...

  • Logistics Specialist

    20 hours ago

    Florence, Colorado, United States Domino's Full time

    Domino's Delivery Driver OpportunityAs a Delivery Driver at Domino's, you will be responsible for ensuring timely and accurate delivery of products to customers. Key responsibilities include:Key Responsibilities:Collecting cash and credit card payments for delivered itemsInspecting products for quality and accuracyMaintaining a clean and well-maintained...

  • Accounting Manager

    2 days ago

    Florence, Colorado, United States ASM Global Full time

    Job Title: Accounting ManagerJob Summary:ASM Global is seeking an experienced Accounting Manager to join our team. The successful candidate will be responsible for administering and managing daily activities of the accounting function, including financial reporting, budgeting, and financial analysis.Key Responsibilities:Assist in the development and...

  • Cashier

    4 weeks ago

    Florence, South Carolina, United States Piggly Wiggly Full time

    Job OverviewPiggly Wiggly is a dynamic and fast-paced grocery store seeking a detail-oriented and customer-focused Cashier to join our team. As a Cashier, you will play a vital role in providing excellent customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProcess transactions accurately and efficiently,...

  • Shift Manager

    3 weeks ago

    Florence, Colorado, United States McDonald's Full time

    About the RoleWe are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.Key ResponsibilitiesLead shifts and ensure that crew members are performing their...

  • Business Management Internship

    1 month ago

    Florence, United States teamworkonline Full time

    About the Y’allsThe Florence Y’alls are a member of the Frontier League, which is now a Partner League of the MLB.The Y’alls entertain and promote baseball in the NKY community by fielding a winning professional baseball team and a fan first organization. We ALWAYS AMAZE our customers, at every opportunity, with exceptional team players who...