See more Collapse

Multilingual Call Center Service Agent

1 month ago

Dallas, United States NorthStar Memorial Group Full time

NorthStar Memorial Group is seeking a Multilingual Call Center Service Agent at Restland Funeral Home in Dallas, TX. Here, we believe in empowerment. Our open-door policy means your voice is heard, and your ideas matter. We foster an environment where you're encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence.

Responsibilities

  • Answer incoming calls and route them to the correct department
  • Handle customer inquiries, complaints, and issues
  • Provide pricing to client families and schedule appointments
  • Management of the service/appointment calendar
  • Walking families through the next steps after a passing has occurred

Qualifications

  • 1+ years of experience in a customer service environment
  • Bilingual in English & Spanish or English & Vietnamese preferred
  • High School Diploma or equivalent
  • Excellent communication and customer service skills
  • Basic computer knowledge (Windows, MS Word, MS Excel, internet)

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status

We have other current jobs related to this field that you can find below

  • Call Center Agent

    7 days ago

    Dallas, United States Enterprise Call Center Full time

    Job Summary: As a Telvista Call Center Agent, you will play a crucial role in delivering exceptional customer service, troubleshooting technical issues related to specific telecommunication devices, and actively engaging in sales activities. Your primary responsibilities include addressing customer inquiries and concerns with professionalism and efficiency,...

  • Call Center Service Agent

    3 weeks ago

    Dallas, United States NorthStar Memorial Group Full time

    Answer incoming calls and route them to the correct department Handle customer inquiries, complaints, and issues Provide pricing to client families and schedule appointments Management of the service/appointment calendar Walking families through the Call Center, Agent, Customer Service, Service, Retail, Healthcare

  • Call Center Customer Service Agent

    8 hours ago

    Dallas, United States Elle Seller Full time

    The Call Center Customer Service Agent is responsible for providing excellent customer service by handling inbound and outbound calls, resolving customer inquiries, and ensuring customer satisfaction. This role requires strong communication skills, a customer-focused attitude, and the ability to work efficiently in a fast-paced environment. Responsibilities ...

  • Call Center Agent

    2 months ago

    Dallas, United States Telvista Full time

    Job DescriptionJob DescriptionCompany DescriptionLife at Telvista is pretty awesome! We have a mission to bring our employees the inspiration to create a life they love. For this, we continue to empower our teams to take on new challenges, learn from their mistakes, and over-deliver.We understand that sitting at workstations and helping customers with their...

  • Call Center Agent

    4 weeks ago

    Dallas, United States MCI Military Recruitment Full time

    POSITION OVERVIEW: CALL CENTER AGENT (WEEKENDS) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will work weekends handling inbound inquiries, assisting callers with products and process-related inquiries while professionally representing our clients....

  • Call Center Agent

    4 weeks ago

    Dallas, United States MCI Careers Full time

    LOCATION: Dallas, TX JOB TYPE: Part-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW: CALL CENTER AGENT (WEEKENDS) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will...

  • Call Center Agent

    4 weeks ago

    Dallas, United States MCI Careers Full time

    LOCATION Dallas, TX JOB TYPE Part-Time PAY TYPES Hourly + Bonus SALARY $13.10 - $17.10 / hour APPLICATION DETAILS No Resume Required, Entry-Level POSITION OVERVIEWCALL CENTER AGENT (WEEKENDS) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will work...

  • Call Center Agent

    4 weeks ago

    Dallas, United States ValorVIP Full time

    POSITION OVERVIEWCALL CENTER AGENT (WEEKENDS) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will work weekends handling inbound inquiries, assisting callers with products and process-related inquiries while professionally representing our clients....

  • Call Center Agent

    4 weeks ago

    Dallas, United States ValorVIP Full time

    POSITION OVERVIEW: CALL CENTER AGENT (WEEKENDS) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will work weekends handling inbound inquiries, assisting callers with products and process-related inquiries while professionally representing our clients....

  • Call Center Agent

    4 weeks ago

    Dallas, United States MCI Careers Full time

    LOCATION Dallas, TX JOB TYPE Full-Time PAY TYPES Hourly + Bonus SALARY $13.10 - $17.10 / hour APPLICATION DETAILS No Resume Required, Entry-Level POSITION OVERVIEWCALL CENTER AGENT (EVENINGS) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will work...

  • Call Center Agent

    4 weeks ago

    Dallas, United States MCI Careers Full time

    LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW: CALL CENTER AGENT (EVENINGS) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will...

  • Call Center Agent

    9 hours ago

    Dallas, United States ValorVIP Full time

    POSITION OVERVIEW: CALL CENTER AGENT (EVENINGS) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will work evening hours handling inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell...

  • Call Center Agent

    1 month ago

    Dallas, United States MCI Careers Full time

    LOCATION Dallas, TX JOB TYPE Full-Time PAY TYPES Hourly + Bonus SALARY $13.10 - $17.10 / hour APPLICATION DETAILS No Resume Required, Entry-Level POSITION OVERVIEWCALL CENTER AGENT (DAYS) As a Call Center Agent, you will be either dedicated to a specific project or handle blended inbound and outbound phone, chat, and e-mail interactions on behalf of multiple...

  • Call Center Agent

    2 months ago

    Dallas, United States MCI Careers Full time

    LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW: CALL CENTER AGENT (DAYS) As a Call Center Agent, you will be either dedicated to a specific project or handle blended inbound and outbound phone, chat, and e-mail interactions on behalf of...

  • Inbound Call Center Agent

    4 weeks ago

    Dallas, United States MCI Careers Full time

    LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume...

  • Inbound Call Center Agent

    4 weeks ago

    Dallas, United States MCI Military Recruitment Full time

    POSITION OVERVIEW: We are looking for inbound call center agents to join our growing team! In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and fact-find to identify needs while recognizing opportunities to upsell new products and services. Candidates should be natural problem solvers who...

  • Inbound Call Center Agent

    2 weeks ago

    Dallas, United States ValorVIP Full time

    POSITION OVERVIEW: We are looking for inbound call center agents to join our growing team! In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and fact-find to identify needs while recognizing opportunities to upsell new products and services. Candidates should be natural problem solvers who...

  • Call Center Agent | Dallas, TX

    4 hours ago

    Dallas, United States MCI Military Recruitment Full time

    POSITION OVERVIEW: CALL CENTER AGENT | DALLAS, TX We are looking for call center agents in the Dallas, TX area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers managing the customer experience, educating and up-selling customers on products and services. Candidates...

  • Call Center Agent | Dallas, TX

    5 hours ago

    Dallas, United States ValorVIP Full time

    POSITION OVERVIEW: CALL CENTER AGENT | DALLAS, TX We are looking for call center agents in the Dallas, TX area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers managing the customer experience, educating and up-selling customers on products and services. Candidates...

  • Entry-Level Call Center Agent

    4 weeks ago

    Dallas, United States ValorVIP Full time

    POSITION OVERVIEWENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and...