Front Office Supervisor Outpatient Oncology Bilingual

2 months ago


Chula Vista, United States Oncology Institute, Inc. Full time

The ideal candidate is a driven, charismatic, task-oriented, outgoing, logical thinking, multi-tasker who is willing to go the extra mile to make sure our patients are treated with the highest level of care. Must be a fast learner, possess amazing communication skills, and have excellent phone etiquette. Experience with EMR systems and Microsoft Office is essential.

Major Responsibilities:

The supervisor will work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Major functions include the supervision of staff and serving as a resource to our patients. This position will be based primarily in Chula Vista, California.

Required:

Two years of team building skills to include prior supervisory lead experience in a Healthcare setting.

Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations.

Working knowledge of EMR systems

Ability to manage patient issues to achieve resolution. Ability to respond to changing priorities and deadlines.

Skill in working independently and following through on assignments with minimal direction and in setting priorities, which accurately reflect the relative importance of assignments.

Ability to accept directions from supervisors and act promptly.

Knowledge of medical terminology.

Working knowledge of medical insurance plans and types of coverage provided.

Bilingual in Spanish and English

Other duties as assigned.

Required Qualifications:

Successful completion of Medical Assistant Diploma program High school graduate or GED

Preferred Qualifications: Bilingual in Spanish Medical Assistant Certificate preferred, not required.

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