Senior Analyst, Product
1 week ago
Description:
This position offers the exciting opportunity to be a part of the
salesforce.com
Product & Pricing Operations Team. The person will be responsible for integrating price books and products in support of our Lead to Cash operations and systems. The individual we are seeking is self-directed and team-oriented with the ability to understand the needs of technical/business/sales users, and deliver projects and tasks necessary to make everyone successful. The individual will be responsible for testing and troubleshooting configurations, assisting with release management, building reports, analyzing data, and producing process documentation. Successful candidates will be able to work effectively within cross-functional teams to identify and gain agreement on business requirements and track all project tasks and issues.
Responsibilities:
Drive process and technical system improvements
Coordinate and lead cross-functional meetings, document decisions & follow-up on actions.
Manage projects including tracking tasks, issues, system requirements, and risks
Configure new price books and product SKUs in salesforce systems
Identify product packaging and quoting business requirements and system impacts
Lead in the analysis, design, testing, and implementation of new product configurations
Build out discounting structure in our quoting system
Required Skills/Experience:
Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Project management methodology
3-5 years in complex business and technical environments
Proficiency in Excel (formulas, pivot tables, macros)
Prior experience as a Business Analyst or Project Manager
Solid written and verbal communication skills
Solid organizational skills, process orientation, and attention to detail required
Demonstrated ability to drive process improvements, problem-solve, and produce results
Able to think independently and consider cross-functional and downstream impacts.
Price book management experience is a plus
Technical and functional knowledge of Salesforce and CRM
Self-motivated with the ability to work with minimal supervision
Get it done attitude with a strong sense of team
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