Current jobs related to Customer Service Representative - Bristol - Advanced Call Center Technologies

  • Customer Service Representative

    2 weeks ago

    Bristol, United States Airline Maintenance Service, Inc. Full time

    Advanced Call Center Technologies is seeking Customer Service Representatives to join our teams in Bristol, Kingsport, and Johnson City TN! ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed when you do! In this role you will be the voice of the company,...

  • Customer Service Representative

    2 weeks ago

    Bristol, United States PrideStaff Full time

    Customer Service RepresentativeCustomer Service Representative Pay: up to $23/hr Customer Service Representative Schedule: Monday - Friday 8am - 5pm Support a small manufacturing company in Bristol. Work directly with the business owner. Customer Service Representative Main Responsibilities: - Taking payments and purchase orders via phone - Confirming...

  • Customer Service Representative

    1 week ago

    Bristol, Tennessee, United States DuBois Chemicals Full time

    Customer Service RepresentativeDuBois Chemicals is a leading provider of advanced chemistry solutions. We're seeking a skilled Customer Service Representative to join our team.Job Summary:As a Customer Service Representative, you will be responsible for providing exceptional service and support to our customers and field personnel in a fast-paced...

  • Customer Service Representative

    1 week ago

    Bristol, Tennessee, United States McDonald's Full time

    Customer Service RepresentativeAs a Customer Service Representative at McDonald's, you will be responsible for providing exceptional customer service to our guests. Your key responsibilities will include:Key Responsibilities:Greet and welcome customers to the restaurantAssist customers with their orders in a timely and efficient mannerCollaborate with the...

  • Customer Service Representative

    4 days ago

    Bristol, Tennessee, United States Advanced Call Center Technologies Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Advanced Call Center Technologies. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients across various industries.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    2 weeks ago

    Bristol, Connecticut, United States PrideStaff Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Main Responsibilities:Customer Service: Respond to customer inquiries, resolve issues,...

  • Customer Service Representative

    2 weeks ago

    Bristol, Pennsylvania, United States Lenox Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lenox. As a key member of our Call Center Operations department, you will be responsible for providing exceptional customer service and support to our end consumers.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    6 days ago

    Bristol, Pennsylvania, United States Lenox Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lenox. As a key member of our Call Center Operations department, you will be responsible for providing exceptional customer service and support to our end consumers.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    1 week ago

    Bristol, Pennsylvania, United States Lenox Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lenox. As a key member of our Call Center Operations department, you will be responsible for providing exceptional customer service and support to our wholesale and direct consumers.Key...

  • Customer Service Representative

    1 week ago

    Bristol, Tennessee, United States Metrobank Full time

    Join Our Team as a Customer Service RepresentativeWe are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our Retail & Business Banking team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide personalized service...

  • Customer Service Representative

    2 weeks ago

    Bristol, Pennsylvania, United States DuBois Chemicals Full time

    Customer Service RepresentativeWe're seeking a highly skilled Customer Service Representative to join our team at DuBois Chemicals. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our internal and external customers.Key Responsibilities:Process customer orders accurately and promptly, ensuring timely...

  • Customer Service Representative

    1 week ago

    Bristol, Rhode Island, United States Superior Comfort Full time

    {"h1": "Customer Service Representative", "p": "At Superior Comfort, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers. Your primary goal will be to ensure customer satisfaction with our products...

  • Customer Service Representative

    7 days ago

    Bristol, Pennsylvania, United States DuBois Chemicals Full time

    Customer Service RepresentativeAt DuBois Chemicals, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service.Key Responsibilities:Process customer orders accurately and promptly, adhering to department and company...

  • Customer Service Representative

    2 weeks ago

    Bristol, Tennessee, United States Ron Mathews - State Farm Agent Full time

    Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our...

  • Customer Service Representative

    1 week ago

    Bristol, Tennessee, United States McDonald's Full time

    Customer Service Role at McDonald'sWe're seeking a skilled Customer Service Representative to join our team at McDonald's. As a key member of our restaurant staff, you'll be responsible for delivering exceptional customer experiences in a fast-paced environment.Key Responsibilities:Greet and welcome customers to the restaurant, ensuring a warm and inviting...

  • Customer Service Representative

    5 days ago

    Bristol, United States Elgen Staffing Full time

    Our client, a global leader in packaged good solutions, has an immediate need for an experienced Customer Service Representative, to join our winning team in Bristol. Our candidate of choice will serve as the liaison between customers and our organization regarding the processing, f...

  • Customer Service Representative

    2 weeks ago

    Bristol, Tennessee, United States McDonald's Full time

    About the RoleAs a Customer Service Representative at McDonald's, you will be responsible for providing exceptional service to our customers. Your key responsibilities will include greeting and welcoming customers, assisting them with their orders, and collaborating with the rest of the team to ensure a clean and organized environment.Key...

  • Customer Service Representative

    1 week ago

    Bristol, Rhode Island, United States Superior Comfort Full time

    Customer Service RepresentativeAt Superior Comfort, we're seeking a skilled Customer Service Representative to join our team. As the face of our company, you'll be responsible for delivering exceptional service and support to our customers.Key Responsibilities:Customer Communication: Serve as the primary point of contact for customers, addressing inquiries...

  • Customer Service Representative

    1 week ago

    Bristol, United States Advanced Call Center Technologies Full time

    Job DescriptionJob DescriptionAdvanced Call Center Technologies is seeking Customer Service Representatives to join our teams in Bristol, Kingsport, and Johnson City TN!ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed when you do! In this role you will be...

  • Customer Service Representative

    2 months ago

    Bristol, United States Advanced Call Center Technologies Full time

    Advanced Call Center Technologies is seeking Customer Service Representatives to join our teams in Bristol, Kingsport, and Johnson City TN! ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed when you do!  In this role you will be the voice of the company,...

Customer Service Representative

3 months ago

Bristol, United States Advanced Call Center Technologies Full time

Advanced Call Center Technologies is seeking Customer Service Representatives to join our teams in Bristol, Kingsport, and Johnson City TNACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed when you do In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a world-class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers. We support companies across industries from Financial Services, Fraud Detection, Account Services, Mortgage, Telecom and moreOur employees enjoy same-day pay and can be eligible for unique employee perks after training when they achieve benchmarks You will report to the office so must live within a commutable distance of the work site.We offer:

Starting pay is $15/hr, and after training up to $17/hr

Opportunities to advance within

Flexible schedules

Tremendous bonus opportunities

Fantastic supervisors and a positive environment

Affordable benefits for you, your spouse, and/or children after 90 days

Paid time off and paid holidays after 90 days

Position Summary:We will empower you to provide best-in-class service Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role, you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities:

Responds promptly to customer needs

Solicits customer feedback to improve service

Responds to requests for service and assistance

Maintains confidentiality

Listen to others without interrupting

Keeps emotions under control

Remains open to others' ideas and tries new things

Speaks clearly and persuasively in positive or negative situations

Listens and gets clarification

Responds quickly and effectively to customer questions

Multi tasks to document while speaking with the consumer

Demonstrates accuracy and thoroughness

Looks for ways to improve and promote quality

Applies feedback to improve performance

Monitors own work to ensure quality

Meets clients' specific quality standards

Meets productivity standards

Completes work in timely manner

Strives to increase productivity

Works quickly

Is consistently at work and on time

Follows instructions, responds to management direction

Takes responsibility for own actions

Keeps commitments

Commits to long hours of work when necessary to reach goals

Completes tasks on time or notifies appropriate person with an alternate plan

Other duties as requested by management

Minimum Qualifications:

Must be able to successfully pass a criminal background check

Data entry and basic computer skills

Previous Call Center experience or assisting customers preferred

Education: Minimum High school diploma or GEDWe are an Equal Opportunity Employer.