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Treatment Coordinator

4 months ago

Austin, United States Castle Dental Full time

Overview:

As a Treatment Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Learn more about G3 from our CEO, Steve Bilt.

Schedule (days/hours):
M-F 8-5 with one Saturday a month 8-5

Responsibilities:
  • Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
  • Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
  • Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications:
  • A minimum of 1 year related experience
  • Knowledge of dental treatments, terminology, and dental insurance processes
  • Strong customer service and communication skills

What Well Offer You

  • Unparalleled support to grow your career
  • A culture that celebrates success and diversity
  • Benefits and perks for you, your family
  • Medical (including HSA and FSA), Dental, Vision, 401K, and paid time off for applicable full-time positions

Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers. We are proud to celebrate diversity and provide an inclusive workplace for all employees.

*IH

About:

Comprehensive benefits include medical, dental, and a 401k plan.

Compensation Range: $18.50 - 21/hr

Smile Brands supports nearly 700 affiliated dental offices across 30 states all focused on a single mission of delivering Smiles For Everyone Smiles for patients, providers, employees, and community partners. Everyone. Our entire culture is designed to promote WIN-WIN relationships by treating people with respect and pursuing business process excellence that makes it easier to provide great patient care. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com