Retail Key Holder

5 days ago

Newport Beach, United States SeaVees, Inc. Full time

Details Job Title: Retail Key Holder Function: Retail Location: SeaVees Flagship Store, Newport Beach, California Job Type: Full-Time or Part-Time, non-exempt The role: You are essential to the face and embodiment of the SeaVees brand and creating an elevated retail experience for all new and returning SeaVees customers. You love to talk about shoes and apparel as much as you love to wear and collect them. Retail Key Holders are responsible for opening and closing the store, working directly with the assistant manager and store manager, implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. We are looking for a reliable, positive self-starter and team player who is detail-oriented and solution-driven. The role you’d play: Provide an elevated retail experience and build relationships with customers You are the embodiment of the SeaVees brand Opening and closing duties Assume management responsibilities in the absence of the Manager or Assistant Manager Complete all assigned tasks in a timely and efficient manner Communicate with store manager, assistant manager, and sales associates daily to ensure consistent customer service and experience, as well as open communication Use POS System to process sales, returns, and exchanges across channels You are an expert on the SeaVees brand and products Offer style and fit advice to customers Pride and ownership in keeping store clean and tidy Organize and prepare inventory Communicate and collaborate with team Restock and organize sales floor throughout the day Provide excellent customer service by handling all customer interactions with a professional demeanor whether in the store, over the phone, or responding to email. Manage each sales process from beginning to end with professionalism and care. Provide accurate product knowledge to customers while offering additional suggestions based on what is learned through qualifying questions. Meet and exceed personal monthly sales goals. The must haves: Able to work 3-5 days a week Must be available on weekends, nights, and holidays Ability to comfortably lift 50 lbs. on a regular basis and stand for 95% of the work day 1-3 years of retail experience Strong interpersonal and people skills Strong understanding of sales and customer service techniques Confident and comfortable engaging with customers Entrepreneurial minded and capable of thriving in a fast-paced environment Self-Starter with willingness to go above and beyond Ability to multitask and prioritize Detail-Oriented Positive team player Consistent Adaptable Perks of Working at SeaVees: Being a part of a positive, enthusiastic, and casual environment Supportive Management team Opportunity for growth Free shoes This job description is not exhaustive, and you may be required to carry out other duties as requested. #J-18808-Ljbffr

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