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Special Loans Manager
3 weeks ago
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
This position will be responsible for managing the setup and/or processing activities related to Special Products including Adjustable-Rate Mortgages, Servicemember Civil Relief Act, Operational Compliance, and other specialized products and servicing thereof.
- Compensation: $90-110k
- Location: Onsite in Englewood, CO
- Manage the Special Loans team and functions within our Denver and Houston Offices
- Activities associated with Adjustable-Rate Mortgages and monitoring service delivery/productivity/quality
- ARM Plan Setup and daily/weekly index updates
- ARM Loan Maintenance and Working Exception
- Reports
- ARM Audit and other ARM duties as needed
- Activities associated with the processing of Servicemember's Civil Relief ACT (SCRA), responding to SCRA requests or tasks promptly
- Ensuring the Special Loans Team members are meeting monthly KPI's and work daily task assigned to each team member.
- Management of Special Product responsibilities as needed: Assumptions, Partial Releases, Easements, and Recast Loan Modifications, Payoffs, MERS and Lien Release.
- Monitoring of department reporting requirements and workflow to ensure accurate and timely completion
- Support of additional servicing processes within the Special Products Operations
- Complete special projects as assigned
- Success in this job relies on your time management skills, organization, and positive attitude. In addition, you'll need the following qualifications:
- High School diploma, GED preferred or equivalent work experience
- Four or more years of experience working in a mortgage environment, preferably Mortgage Loan Servicing specific to loan administration activities (real estate taxes, property insurance, escrow analysis, and mortgage insurance)
- Ability to multi-task in a fast-paced environment, while still being detailed and results oriented and able to understand complex transactions
- Track record of delivering quantifiable results to the organization
- Ability to contribute to the department in line with the company's vision and core values, driving frequent and continual organizational change and improvement
- Effective verbal, and written communicator
- Must be disciplined and well organized with attention to detail
- Excellent interpersonal and relationship building skills
- Experience in Black Knight MSP Servicing System is preferred
- Minimum 2 years of experience using Microsoft Office Suite (Word, Excel, Outlook, Visio, etc.)
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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