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Customer Care Representative
4 weeks ago
**Customer Care Representative - Marshfield - FT & PT Onsite (Afternoon/Evening)**
Marshfield Office, 3200 S Central Ave Suite 2A, Marshfield, Wisconsin, United States of America Req #216 Wednesday, February 23, 2022 SHIFT DETAILS: **Part-Time** Afternoon/Evening On-Site
**SIGN ON BONUS**: $500
POSITION PURPOSE:
To process orders and correspondence in accordance with the companys mission and philosophy.
**ESSENTIAL POSITION FUNCTIONS:**
- Answer incoming customer contacts and assist customers with their order and/or questions.
- Process correspondence and emails in accordance with company guidelines.
- Be accurate and efficient when processing customer orders.
- Assist customers with questions and/or concerns.
- Follow established policy and procedures.
*The above listing of essential functions is not an inclusive listing of all duties that may be required to be performed.*
**COMPETENCIES:**
- Strong verbal communication skills.
- Above average interpersonal skills, for both customers and co-workers.
- Effective problem solver with the ability/personality to remain calm and positive even while under stress.
- Detail oriented at all times.
- The willingness to maintain a can do and positive attitude throughout all/any types of interactions is expected.
- Ability to effectively listen and productively engage with customers, regardless of the circumstances.
- Proficient at multi-tasking.
- The drive to be focused on what we can do for our customers, always remaining positive.
**EDUCATION and/or EXPERIENCE:**
- High School Diploma or equivalent is preferred, but not required.
- Prior experience in customer service is strongly desired.
- Functional experience with data entry and computers is preferred.
**Other details**
* Pay Type Hourly
* Job Start Date Monday, February 28, 2022
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