Bilingual Member Service Specialist

4 weeks ago


Warrenville, United States NuMark Credit Union Full time

Are you passionate about making a difference in your community, helping individuals reach their financial goals? Are you sales-driven with a desire to provide top-notch customer service while earning limitless monetary incentives for your hard work? As a Member Service Specialist, you will represent the heart of NuMark Credit Union by offering products and services that meet our members' (customers') financial needs. You will effectively build relationships and become a trusted partner in making dreams a reality. Please note the schedule for this position is Monday-Saturday. This position requires availability for Saturday. The Credit Union is always closed on Sundays, but employees are required to work Monday-Saturday with one day off during the week. What You'll Do: With full knowledge of NuMark products, achieve sales goals by understanding member situations/aspirations, offer products to meet needs, and continually strive to exceed member expectations. Open various types of accounts and communicate with other departments to cross-sell products, such as loans. Accurately handle cash transactions and balance cash drawers. Ensure confidentiality of member information in every situation. Routinely maintain accounts according to member requests. Qualifications: Ability to effectively upsell and cross-sell products and services. Desire to develop sales skills. Desire for continual professional development. Effective communication skills. High school diploma. Cash handling experience. Willingness and ability to substitute at other local branches if necessary. Benefits: We want to make sure you're taken care of, which is why we strive to offer competitive and cost-conscious benefits for you and your family. Full Time Employees can choose between several plans from Blue Cross Blue Shield (HMO, Options or PPO), Dental, Vision, 3 weeks of Paid Time Off, Paid Holidays Off, Company Lunches and Parties, Birthday Holidays, Life Insurance (Company Paid), Short and Long Term Disability (Company Reimbursed), 401(k) Savings Plan with Company Match & Profit Sharing, Flex Spending Account, Accident Insurance Plans, Education Reimbursement for Bachelor or Master's Degrees, Employee Assistance Program, Paid Community Volunteer Time and Career Advancement Opportunities. Equal Opportunity Employer: Equal Employment Opportunity has been, and will continue to be, a fundamental principle of NuMark Credit Union where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. #J-18808-Ljbffr



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