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Shift Manager

2 months ago

Ogden, United States Skinny Dogz Full time

Job Description

Job Description

We are looking for an energetic, positive individual who thrives in a fun, fast-paced environment to be a Shift Manager. The right person shares our values and is passionate about working together as a team to provide amazing experiences for our guests. We take care to teach and work with each individual so they have the best chance at achieving their goals and aspirations. And this is exactly how we want our Shift Managers to treat our guests.

Duties include: Guest service:

Guest service is the #1 priority here at Skinny Dogz. Our first guest at Skinny Dogz is our team Supporting our team is the first guest service experience the shift manager provides. They need to set an example for our team to provide our guests with the highest quality service possible Money Handling and Paperwork:

Shift Managers are responsible for the end-of-night paperwork every closing night at the center. The expectation is that drawers are balanced, the safe is counted, and all cash tills are ready for the next business day. Sales numbers must be in the system for the bookkeeper's verification.

Center Cleanliness:

Shift Managers need to have a "trust but verify" attitude with the team. Shift managers give the team autonomy in performing their job. Shift Managers check off the cleaning tasks every close and confirm each task is done correctly.

Center Security:

Shift Managers are responsible for ensuring center equipment, arcade games, bowling lanes and equipment for those, and kitchen equipment, are being treated right by both guests and team members. Shift Managers are responsible for locking up the center at the night's end and arming the security system before leaving each night.

Team Building:

The shift manager should always be looking to elevate the team. Shift managers check in on their team regularly throughout the shift. Ensuring that our team members are supported in their tasks while on shift is part of those check in's. The shift manager will take a teaching and developing role with the team. The shift manager supports each team member who wants to learn and grow. Maintaining professionalism and escalating any issues that need to be addressed towards corrective action.

Requirements

1 year of management experience. Able to lift 35 pounds. Can work Nights, Weekends, and Holidays. Is able to be in and adapt to a fast-paced work environment. Must be legally able to sell alcoholic beverages. 1 to 2 years of Point of Sales and money handling experience. Able to pass a background check

Our Core Values

T eam Work We are stronger and better as a Pack. We consider the impact we may have on others before we act. We value others' contributions to the pack. H onesty We believe in honesty in all circumstances, which holds our pack together. We work to build trust with others in every transaction and interaction. E njoyment We do what we enjoy and we enjoy what we do. We live in the now and leave everything else at the door. We find the fun, if not then WE CREATE IT P rofessionalism We de-escalate situations. We only use proper tone and appropriate language. We do everything in a professional manner. A ccountability We take responsibility for our actions. We seek out solutions to all problems with necessary action. C ourage We ALWAYS act on what we stand for. We will step out of our comfort zone to elevate the guest experience. We make sure all guests feel safe. K indness We treat others the way we want to be treated. We realize everyone has different feelings, needs, and goals. We make sure everyone feels included.

Shift Managers are the backbone of the fun center and the driving force behind the Center's culture. Shift Managers also maintain the professional and fun atmosphere that guests and team members enjoy here at Skinny Dogz.

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