Chief Operating Officer

1 week ago

Philadelphia, United States Mastery Charter School Full time
About Mastery:

Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students.

At Mastery, we're on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices.

Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated.

Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact.

Position Summary:

Mastery Charter Schools is seeking a Chief Operations Officer (COO) to lead the operations, facilities, and enrollment functions across the enterprise. Reporting to the CEO, the COO will serve as a key member of the senior leadership team focused on building a high performing organization that serves as a model for school districts nationwide. The COO will serve as the senior leadership team's management/systems process lead, specifically ensuring the senior management team processes are best in class. The COO will serve as a critical partner to the CEO to ensure that all organization systems and structures shape the future of the organization and set Mastery up for continued success.

This position represents a compelling opportunity to be part of a charter management organization that is addressing the most difficult and important equity issue of our time - the systemic failure of public school district to truly serve high poverty communities of color.

Duties and Responsibilities:
    • Essential Job Functions:
    • The COO will be responsible for developing the vision, strategy, and implementation in five primary areas:
    • Operations
    • Set a clear, coherent vision for Mastery's operations across the enterprise; ensure operations are executed at a consistent, high-quality level across the network.
    • Create processes and operational metrics aligned with the operational goals of the organization.
    • Lead central operations function to ensure all 24 schools maintain physical environment standards, front desk staff are warm, effective and friendly to parents, students and staff.
    • Lead development vision and monthly professional development sessions for Assistant Principals of Operations (APOs).
    • Facilities
    • Set a clear, coherent vision for Mastery's facilities across the enterprise; ensure facilities function is executed at a consistent, high-quality level across the network.
    • Manage and execute a $50+ million capital program across Philadelphia and Camden schools.
    • Ensure all facilities are maintained and emergency and security systems are strong.
    • Enrollment
    • Design and execute a marketing and operational student enrollment strategy that enables all schools to reach their enrollment budget targets.
    • Oversee marketing and communication campaigns for enrollment plans.
    • Train school-level staff in enrollment tactics and strategy.
    • Support school-level enrollment initiatives and intervene when necessary to ensure success.
    • Management and Organizational Processes
    • Ensure that Central Office is an exemplar of large organization/district management.
    • Champion and manage process improvement across the organization.
    • Create and revise management processes to ensure team effectiveness.
    • Implement management development programming to develop skills of central office and school-level operations leaders.
    • Other Job Functions:
    • Organizational Leadership and Special Projects
    • Serve as an active and effective part of Mastery's senior leadership management team.
    • Manage mission critical special projects and initiatives. Develop ideas into implementable projects (including projects outside of operations domain).
Qualifications:
    • Track record of leading, motivating and developing high performing teams that deliver results.
    • Strong financial fluency: demonstrated ability to specify the financial analyses required to support strategic decision-making and use financial indicators to manage organizational performance.
    • Strong data fluency: demonstrated ability to lead teams and organizations in designing and implementing strong data-driven cultures and the systems, processes and tools required to support them.
    • Demonstrated ability to build consensus, facilitate collaboration and problem-solving and manage conflict among varied stakeholders in matrixed environments.
    • Equity focused; understands the ways in which structural racism impacts the communities we serve and takes steps to irradicate inequities network wide.
    • Superior organizational skills; able to keep personal and team's work on schedule.
    • Flexible and adaptable with a demonstrated ability to lead in a nimble, lean organization.
    • A leader who is reflective, self-aware, and approaches the COO role with humility.
    • Mission-driven; possesses an affinity and passion for education choice, access, and Mastery's overall mission.
Education and Experience:
    • A minimum of 15 years of professional experience including at least eight years of executive / senior management experience, ideally with general management experience overseeing multiple functions or successive experience leading varied functions.
    • Bachelor's degree required; MBA or master's degree in a related field strongly preferred.
    • Experience with strategic planning in complex, dynamic settings.
    • Experience building and scaling operations in high growth environments.
Physical and Environmental:
    • Ability to physically perform the essential duties of the role - either on-site or remotely, and to work in the environmental conditions required, such as: traveling to network campuses; maneuvering in office spaces (including standing, walking, sitting for long periods of time, speaking loudly and clearly, seeing and hearing things both near and far away); stooping, kneeling, reaching file cabinets/shelves; fine finger and hand manipulation in use of computer, chalkboard, dry erase, &/or projectors; filing, faxing, scanning, coping, typing, mailing, and making phone calls; sitting for up to two (2) hours looking at a computer monitor, using a keyboard/mouse, and typing.
Other Requirements:
    • Position requires local &/or regional travel to Mastery and other sites. Must have valid driver's license and vehicle, or access to reliable transportation.


Mastery's Benefits Package:

We offer a full benefits program and opportunities for professional growth. Some of our most popular benefits include our 403(b) retirement plan for PA employees (with a 5% match from Mastery), enrollment in the State of New Jersey Pension Plan for NJ employees, a robust Employee Assistance Program, mental health and counseling programs, an annual Professional Development Fund, and discounts and perks at a myriad of retailers, travel organizations, insurance providers, and so much more, as well as a Benefits VIP Helpdesk to help you navigate various benefits-related topics. Please go here to see all of our Benefits offerings

Annual Calendar:

As you plan to make Mastery your new work home, please feel free to review our Calendar for the 24/25 School Year We like to think our calendar is a benefit of working here too

Why You Should Apply:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. Mastery may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

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