Customer service specialist

2 months ago

Orland Park, United States DICK'S SPORTING GOODS INC Full time

If golf is your passion, you'll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.

If you are ready to make a difference and take the next step in your career, apply to join our team today

OVERVIEW:

OVERVIEW:

The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

  • Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
  • Serve as primary customer service provider at the front end and liaison between customers and management.
  • Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions.
  • Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor Front End associates to ensure they are meeting performance expectations.
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
  • Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
  • Take an all-hands-on-deck approach to support the team across the store.
  • Perform other tasks as assigned by management.
TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like at DICK'S Sporting Goods. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented
QUALIFICATIONS:
  • Prior retail sales, cashier, or customer-focused experience preferred.
  • Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).
  • Ability to work extended periods of time (up to 4 hours) standing or walking.
  • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

  • Customer Service Representative

    3 weeks ago

    Orland Park, Illinois, United States Podiatry Service Company LLC Full time

    Job DescriptionWe are seeking a part-time receptionist to work in our fast-paced podiatric clinic.As a receptionist, you will be one of the first points of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone...

  • Field Service Automation Specialist

    3 weeks ago

    Orland Park, Illinois, United States ProAutomated Inc. Full time

    Job DescriptionProAutomated Inc. is seeking a skilled Field Service Automation Specialist to join our team. As a Field Service Automation Specialist, you will travel to various locations and work directly with customers to install and troubleshoot cutting-edge automation equipment.Key Responsibilities:Install and calibrate automation systems to ensure...

  • Customer Service Representative

    2 weeks ago

    Orland Park, Illinois, United States Walgreens Full time

    As a Customer Service Associate at Walgreens, you will provide exceptional customer experiences by modeling and delivering a distinctive and delightful service. Your responsibilities will include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to...

  • Customer Service Representative

    4 weeks ago

    Orland Park, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionCircle K Wolf Rd is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience.Key Responsibilities:Provide exceptional...

  • Customer Service Liaison

    4 weeks ago

    Orland Park, Illinois, United States RCM Technology Group Full time

    Job Title: Customer Service RepresentativeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at RCM Technology Group. The successful candidate will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key...

  • Customer Service Associate

    4 weeks ago

    Orland Park, Illinois, United States Circle K Full time

    Customer Service Representative Role at Circle KAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Your key responsibilities will include:Key Responsibilities:Providing prompt and courteous customer service to resolve customer...

  • Customer Service Representative

    4 weeks ago

    Orland Park, Illinois, United States Bear Paddle Services Full time

    Bear Paddle Services is seeking a highly motivated and customer-focused Front Desk Receptionist to join our team. The ideal candidate will provide exceptional service to our families, ensuring a fun and safe experience for all. Key responsibilities include maintaining a clean and secure environment, providing quality customer service, and promoting our...

  • Customer Service Ambassador

    4 weeks ago

    Orland Park, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a fantastic opportunity to work in a fast-paced and dynamic environment, providing excellent customer service and support to our customers.Key Responsibilities: Greet customers and provide...

  • Customer Service Specialist

    3 weeks ago

    Loves Park, Illinois, United States State Farm Insurance Full time

    Customer Service SpecialistAs a Customer Service Specialist at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining customer records and...

  • Customer Service Representative

    3 weeks ago

    Orland Park, Illinois, United States Duluth Trading Company Full time

    Customer Service Associate Role Overview:A successful Customer Service Associate at Duluth Trading Company strives to provide exceptional customer service and create special experiences for customers.Key responsibilities include developing comprehensive product knowledge, effectively communicating sales and promotions, and maintaining merchandising,...

  • Customer Service Representative

    3 weeks ago

    Orland Park, Illinois, United States Trugurt Frozen Yogurt Full time

    Job Summary:As a Customer Service Representative at Trugurt Frozen Yogurt, you will be responsible for delivering exceptional customer experiences while adhering to our operational standards. Your primary focus will be on meeting customer needs, ensuring prompt and accurate order fulfillment, and maintaining a clean and sanitary environment.Key...

  • Customer Service Representative

    2 months ago

    Orland Park, United States Circle K Full time

    Circle K - 14301 Wolf Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Associate

    3 weeks ago

    Orland Park, Illinois, United States Circle K Full time

    Customer Service Role at Circle KAs a valued member of our team, you will provide exceptional customer service and resolve issues in a prompt and courteous manner. Your responsibilities will include operating a cash register, performing multi-function tasks, and maintaining store facilities and equipment for safety and cleanliness. This is an excellent...

  • Customer Service Representative

    2 months ago

    Orland Park, United States Circle K Full time

    Circle K - 9370 W 159th St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative

    4 weeks ago

    Orland Park, Illinois, United States Dave & Buster Full time

    Key Responsibilities: Provide exceptional customer service while managing wait times Assist guests with all requests and answer questions Provide game assistance and ensure a fun experience for all Maintain a clean and organized store environment, including stocking and displaying merchandise Reconcile tickets and merchandise inventory accuratelyAbout the...

  • Customer Service Representative

    3 weeks ago

    Orland Park, Illinois, United States Southpoint Insurance Agency Inc Full time

    Job Title: Customer Service RepresentativeJob DescriptionAt Southpoint Insurance Agency Inc, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our Commercial Lines department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and...

  • Customer Service Representative

    3 weeks ago

    Orland Park, Illinois, United States Providence Bank & Trust Full time

    We are seeking a highly motivated and customer-focused individual to join our Retail Team at Providence Bank & Trust. As a Relationship Banker, you will be responsible for enhancing customer relationships by providing exceptional service and meeting their financial needs.This role requires a passion for delivering superior customer service and a strong...

  • Customer Service Representative

    3 weeks ago

    Orland Park, Illinois, United States PGA TOUR Superstore Full time

    Golf's Happy Place We're seeking enthusiastic, self-motivated individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Our vision is to inspire people through golf and...

  • Customer Service Representative

    3 weeks ago

    Orland Park, Illinois, United States Jewel-Osco Full time

    Job Summary: As a Retail Sales and Store Support at Jewel-Osco, you will be the face of the Company, interacting with valued customers and helping them with their needs. You will also be responsible for maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service and respond to customer inquiriesAssist customers...

  • Customer Service Representative

    4 weeks ago

    Orland Park, Illinois, United States Heavenly Massage Full time

    Heavenly Massage Job OpportunityWe are seeking a highly skilled and professional receptionist to join our team at Heavenly Massage. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless client experience, and supporting the smooth operation of our business.Key Responsibilities:Assist...