Supervisor Information Services

4 weeks ago


Phoenix, United States Cynet Systems Full time
Job Description:

  • Participate in the monitoring of and reporting of performance and progress related to local IS policy and Compliance Calendar requirements and deadlines.
  • ssist local managers with SOX compliance by providing necessary documentation for control compliance and testing.
  • ssist local Process Control Managers with compliance activities, definitions and Best Practices as they relate to managing process control infrastructure and servers.
  • ssist in the development, training and mentoring of local IS support technicians, including PC Technicians and Local Area Network Administrators.
  • Interface with local customers on IS support or service issues.
  • Work with other site coordinators and Regional IT Manager to ensure inter-operability and process standardization.
  • Communicate local IS issues to regional and enterprise management and strives to build harmonious relationships.
  • ssist with the planning and execution of local IS capital projects.
  • Ensure the integrity of each site's computer and communications systems.
  • ssist with problem-solving and resolving customer service issues with users.
  • Effectively coach and mentor department employees.
  • Proactively support employee involvement and development.
  • Counsel employees on performance standards.
  • Complete and administer accurate and timely performance reviews.
  • Perform other duties as required.
Minimum Qualifications:-
  • Bachelor's degree in Computer Science, Information Technology, or closely related field and four (4) years of experience in a computer technology service delivery capacity.
  • ssociate's degree or IT Certificate and five (5) years of related IT experience.
  • High School diploma or GED and seven (7) years of experience in a computer technology service delivery capacity.

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