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LD - Retail Store Associate

3 months ago

Arroyo Grande, United States LanceSoft Full time

POSITION SUMMARY
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.

ESSENTIAL FUNCTIONS
•Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
•Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
•Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
•Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
•Supporting opening and closing store activities, when needed
•Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
•Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
•Embracing and advocating for new Client services and loyalty programs that support our purpose of helping people on their path to better health

REQUIRED QUALIFICATIONS
•At least 16 years of age

PHYSICAL REQUIREMENTS
•Remaining upright on the feet, particularly for sustained periods of time
•Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
•Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

PREFERRED QUALIFICATIONS
•Previous experience in a retail or customer service setting

EDUCATION
•High School diploma or equivalent preferred but not required

Position Summary:

The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.

Duties:
•Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
•Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
•Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
•Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
•Supporting opening and closing store activities, when needed
•Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
•Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
•Embracing and advocating for new Client services and loyalty programs that support our purpose of helping people on their path to better health

Experience:

Previous experience in a retail or customer service setting preferred

Education:

High School diploma or equivalent preferred but not required