Location Manager, FMA

3 weeks ago

Edmond, United States Hub Group Full time
Job Description

Core Responsibilities & Duties:
  • Focus on relationship with client in order to gain 100% of appliance delivery business
  • Focus on Independent Contractor Partnerships (Profitability & Compliance)
  • Achieve goals set forth by the client & Hub Group Final Mile
  • Develop and hold your staff accountable (if applicable)
  • Continuously recruit and retain Independent Contractors
  • Manage claims and their processes (with FOC assistance)
  • P&L Management (Controllables)
  • Delivery Expense (Minimums / effective routing, support expense)
  • Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)
  • Warehouse Expense (Contracted Labor, Inventory variances)
  • Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)
  • Achieve Location Margin goals
  • Rental car vs mileage reimbursement
  • Communicate effectively with the DIA, DIM and client staff
  • Lead Daily Stand-ups (Short, Effective and informative meetings) - (Document and include feedback in recap)
  • Weekly ride behinds in field with teams to ensure client satisfaction and training - (Document and include in recap)
  • Showroom visits as needed in order to build/maintain relationship with client
  • Maintain tote inventory and hold BP's accountable (trade stock)
  • Enforce and adhere to company policies and procedures.
  • Responsible for loadout / warehouse oversight of QC with getting teams off dock
  • Actively route monitor teams from the road (see SOP for details)
  • Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals - (Document and include in recap)
  • Hold BP meetings as needed to review claims, settlements, compliance, etc.
  • Participate in Client and internal conference calls
  • Provide Weekly updates on your locations as dictated by District Manager. Weekly recap should include:
    • Your schedule for the week
    • Summarized update of location(s)
    • Standup recap
    • Ride behind recap
    • Aging invoices update (if applicable)
    • Current # of trucks ran in location vs. # of trucks ran
  • Other duties as assigned
Qualifications:
  • Proven leader
  • Effective communication skills
  • Proven results
  • Organized
  • College degree or equivalent experience


About Us

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.

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