Cloud Operations Manager
3 weeks ago
Cloud Operations Manager Job Description
Seeking a highly skilled and motivated Cloud Operations Manager to lead and oversee our cloud infrastructure operations team. As a Cloud Operations Manager, you will play a critical role in ensuring the reliability, performance, and security of our cloud-based services. Need a strong background in cloud technologies, proven leadership experience, and a passion for optimizing cloud operations.
Areas of Responsibility
Operational Leadership
: Lead and manage the day-to-day operations of the cloud infrastructure team, ensuring the continuous availability and performance of cloud services.
Team Management
: Build, mentor, and lead a high-performing team of cloud operations professionals, fostering a culture of collaboration, innovation, and excellence.
Infrastructure Monitoring and Maintenance
: Oversee the monitoring of cloud infrastructure performance, proactively identifying and resolving issues to maintain optimal service levels.
Incident Management
: Develop and implement incident response procedures, ensuring timely resolution of incidents and minimizing impact on business operations.
Capacity Planning
: Collaborate with cross-functional teams to conduct capacity planning and scalability assessments, ensuring the infrastructure can support current and future business needs.
Security and Compliance
: Work closely with the security team to implement and enforce security measures, ensuring compliance with industry standards and regulations.
Automation and Efficiency
: Drive initiatives for automation and efficiency improvements in cloud operations, leveraging Infrastructure-as-Code (IaC) and other relevant technologies.
Cost Management
: Monitor and optimize cloud infrastructure costs, identifying opportunities for cost savings without compromising performance or security.
Disaster Recovery and Business Continuity
: Develop and maintain robust disaster recovery and business continuity plans for cloud-based services.
Documentation and Knowledge Sharing
: Ensure comprehensive documentation of cloud architecture, processes, and configurations, and promote knowledge sharing within the team.
Education
BA/BS in Computer Science or equivalent work experience
Requirements
7+ years of experience in cloud operations, with a focus on managing complex cloud environments, with minimum 4 years experience working with Azure.
Proven leadership experience, with the ability to build and lead high-performing teams.
Extensive knowledge of cloud platforms such as AWS, Azure, or GCP, and hands-on experience with cloud services, virtualization, and containerization technologies.
Experience with Infrastructure-as-Code (IaC) and automation tools.
Experience managing High Availability/Fault Tolerant Systems
Experience working in an Agile SCRUM environment
Excellent troubleshooting, technical problem-solving skills, and decision-making abilities
Experience with monitoring tools.
Experience with Windows and Linux platforms
Good working knowledge of Azure Policy and understanding of cloud governance.
Proficient at multitasking and proactive in work responsibilities
Knowledge of security best practices and experience implementing security measures in cloud environments.
Familiarity with incident response procedures and capacity planning.
Excellent communication and collaboration skills.
Certification in cloud technologies (e.g., AWS Certified SysOps Administrator, Azure Administrator) is a plus.
Additional Skills
Working knowledge of at least one configuration management tool, such as Ansible, Chef, and/or Puppet
Experience with Kubernetes, automating its deployment and configuration
(manifests/helm/Docker/etc.)
Possess an understanding of system testing including platform, integration, load testing.
Ability to write technical documentation (platform architecture, strategy, etc.)
Ability to work on multiple concurrent complex projects and to coordinate the work of others in the cloud environment.
Supervisory Responsibilities
This position has supervisory responsibilities.
Driving Requirements
Driving is not an essential duty and function of this job.
Driving required on an as needed basis.
Travel Requirements
Travel required on an as needed basis.
Schedule Requirements
Ability to be flexible and willing to work extended hours when necessary
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