Front Office Agent

2 weeks ago

Park City, United States HYATT Hotels Full time

Opening in late 2024, the Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest "ski beaches" in the world.

The Grand Hyatt is comprised of 381 rooms, including 22 suites with approximately 25,900 square feet of net indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/aprs ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area. In addition to the Hotel, there will be 55 condominium residences.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk agent or you have an interest in hotel clerk jobs, we'd love to hear from you

Why Work at Hyatt?

  • Free room Nights, Discounted and friends & Family room rates*
  • Medical, Dental and vision insurance with only 30-day waiting period*
  • 401K with company Match*
  • Free employee meal during shift
  • Generous paid time off*
  • Tuition reimbursement*
  • Employee stock purchase plan*
  • Discounted Ski Passes*
  • Excellent training, professional development and more
*Applicable for FT Year Around Positions
  • A true desire to exceed our guests' expectations to create everlasting experiences.
  • Refined verbal and written communication skills.
  • Ability to stand for entire shift and walk long distances.
  • Ability to lift, push, pull and carry moderate amount of weight.
  • Must be able to make quick decisions in tough situations.
  • Experience and a thorough understanding of Front Office Host operations preferred.
  • Must be proficient in general computer knowledge.
  • Candidates should be detail oriented and organized.
  • Flexible Schedule including Weekends, and Holidays.

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