![Montage International](https://media.trabajo.org/img/noimg.jpg)
Front Office Agent
2 months ago
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Here to apply internally.
Front Office Agent
SUMMARY
The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
ESSENTIAL FUNCTIONS
Job duties include; although are not limited to:
- Providing excellent customer service and telephone etiquette, and actively aspiring to reach department and property defined goals and objectives
- Hosting and welcoming guests with a friendly and sincere demeanor
- Assisting with guest check-in and out process, as well as folios, invoicing and billing
- Thinking outside the box to own and solve guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations
- Communicating and partnering with all department leaders and hourly Associates to ensure the guest experience is personalized and executed seamlessly
- Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings in order to answer, respond and communicate with guests regarding questions and requests
QUALIFICATIONS
- High School Diploma or equivalent, Bachelor’s Degree preferred
- Minimum of two years’ experience in a hotel operations environment
- Minimum of two years’ experience in customer service
- Possess basic math skills and have the ability to accurately handle billing
- Ability to communicate clearly and speak, read, write and understand English well
- Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur
PHYSICAL REQUIREMENTS
Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
-
Front Desk Agent
2 days ago
Park City, United States Vail Resorts Full timeJob DescriptionJob Description Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+...
-
Front Desk Agent
3 months ago
Oklahoma City, United States Colcord Hotel Full timeJob Type Full-time, Part-time Description Job Title: Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our boutique hotel. . As a Front Desk Agent, you will be the first point of contact for our guests, so excellent communication and customer service skills are a must. Requirements Responsibilities: - Greet...
-
Front Desk Agent
3 months ago
Oklahoma City, United States Colcord Hotel Full timeJob DescriptionJob DescriptionDescription:Job Title: Front Desk AgentWe are seeking a friendly and professional Front Desk Agent to join our team at our boutique hotel. . As a Front Desk Agent, you will be the first point of contact for our guests, so excellent communication and customer service skills are a must.Requirements:Responsibilities:- Greet guests...
-
Front Office Host
2 days ago
Park City, United States HYATT Hotels Full timeTucked away in the Wasatch Mountains, Hyatt Centric Park City is your convenient base camp for alpine adventure, no matter the season. W e are currently looking for passionate, upbeat hospitality professionals to join our amazing Front Office team at Hyatt Centric Park City! The Front Office Host is responsible for the guest registration process and...
-
PT- Overnight Front Desk Agent
3 months ago
Park City, United States The Chateaux Full time** PT- Overnight Front Desk Agent** **Job Category****:** Rooms Division **Requisition Number****:** OVERN002780 Showing 1 location **Job Details** **Description** **For those who seek the best, there's only Stein.** Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after...
-
Front Office Agent
1 month ago
Ocean City, United States Port-O-Call Hotel & Resort Full timeJob DescriptionJob DescriptionDescription:Reports To: Front Office ManagerThe purpose of this job description is to communicate the responsibilities and duties associated with the position of FRONT OFFICE AGENT. While the following information should be considered a comprehensive description of this position, it should also be noted that some...
-
Front Desk Agent
4 weeks ago
Park City, United States Vail Resorts Full timeContinue Your Experience of a Lifetime! Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world. As you move from season to season, or begin a year-round career, you'll continue to receive some of the highest compensation...
-
Front Desk Agent
3 weeks ago
Litchfield Park, United States Pyramid Global Hospitality Full timeWe are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time a Agent, Front Desk, Guest Service, Hotel
-
Front Desk Agent
7 days ago
Park City, United States Vail Resorts Full timeCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...
-
Front Office
1 month ago
Union City, United States Staff My Agency Full timeState Farm Agency, located in Union City, MI, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a...
-
Front Desk Agent 16hr
6 days ago
Villa Park, United States Aimbridge Hospitality Full timeFull-time, $16/hr, AM-Mid-PM Shifts, Flexible and Weekend Availability Required. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon comp Front Desk, Agent, Hospitality, Operations, Hotel, Reservations
-
Winter Season Front Desk/PBX Agent
3 months ago
Park City, United States Steinlodge Full time** Winter Season Front Desk/PBX Agent** **Job Category****:** Rooms Division **Requisition Number****:** WINTE002636 Showing 1 location **Job Details** **Description** 7 full-time, seasonal, temporary Front Desk/PBX Agents. Dates of need are 11/10/21 to 04/03/2022. Greets, registers, and assigns rooms to guests. Issues room key and escort instructions to...
-
Front Desk Agent
3 months ago
Panama City Beach, United States Krishna Ventures LLC Full time $14 - $16The Sleep inn & Suites & Wingate by Wyndham are looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift....
-
Front Desk Agent
4 weeks ago
Kansas City, United States Origin Hotel Kansas City Full timeFront Desk Agent Location: Origin Kansas City, 151 Berkley Plaza, Kansas City, MO, 64120 Located on the Berkley Riverfront, Origin Hotel Kanas City is a fresh face in the Kansas City's River Market District, the city's original neighborhood on the Missouri River. It sits within walking distance of the brand-new CPKC Stadium, the first women's...
-
Front Desk Agent
1 month ago
Kansas City, Missouri, United States Origin Hotel Kansas City Full timeFront Desk AgentLocation: Origin Kansas City, 151 Berkley Plaza, Kansas City, MO, 64120Located on the Berkley Riverfront, Origin Hotel Kanas City is a fresh face in the Kansas City's River Market District, the city's original neighborhood on the Missouri River. It sits within walking distance of the brand-new CPKC Stadium, the first women's professional...
-
Front Office
2 months ago
Union City, United States Jason McBride - State Farm Agency Full timeJob DescriptionJob DescriptionState Farm Agency, located in Union City, MI, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer...
-
Front Desk Guest Services Agent
2 months ago
Park City, United States Clemons Real Estate Full timeFront Desk Guest Services Agent | Job Description Schedule: Full time Reports to: General Manager Key Performance Indicators (KPI) Communication Skills Customer Service Cleanliness Organization Job Responsibilities Hotel Operations Greets, registers, suggestively sells rooms, issues room keys, assigns rooms to guests and sets wake up calls in an...
-
Front Desk Agent
2 weeks ago
Park City, United States Vail Resorts Full timeJob DescriptionJob Description Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+...
-
Front Desk Agent
1 month ago
Park City, United States Vail Resorts Full timeJob DescriptionJob Description Continue Your Experience of a Lifetime!Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world. As you move from season to season, or begin a year-round career, you’ll continue to receive...
-
Front Desk Agent
3 days ago
Park City, United States Vail Resorts Full timeJob DescriptionJob Description Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+...