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Level 2 Tech Support Engineer
4 weeks ago
Our client is looking for an IT Engineer/Service Desk Technician / Level 2 to join their team. This person needs to be capable of handling most of the tickets from the level I team as they are escalated. This is a good position for someone who wants to learn and get involved in new projects with things like firewalls, networks, VMware, cloud, etc.
Responsibilities:
Problem solver who is self-motivated and can figure things out.
Solid troubleshooting skills-primarily within Windows (95%)
Effective communications skills, customer communications, experience with Ticketing
VMware experience
Active Directory
Office 365
ConnectWise
Must have exp working for an MSP
DNS, DHCP, Group Policy, LAN/WAN
Experience with financial software (QuickBooks, Sage for example) is helpful.
Other: Printers, Microsoft updates and releases, patch management
Highlights:
3 to 6 moths (Temp to perm)
$25.00 hr to $30.00 hr pay rate
If interested, please send resume to Kevin.Shuster@ambassadorresources.com
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Level 2 Tech Support Engineer
4 days ago
Denville, United States Ambassador Resources Full timeOur client is looking for an IT Engineer/Service Desk Technician / Level 2 to join their team. This person needs to be capable of handling most of the tickets from the level I team as they are escalated. This is a good position for someone who wants to learn and get involved in new projects with things like firewalls, networks, VMware, cloud, etc....
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