Associate Director, Client Relations

7 days ago

Tampa, United States Hays Full time
What future do you want to create?

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work.

Equipped with the skills, solutions, and technological capabilities of a true leadership partner, you'll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.

Our knowledge through scale, deep understanding, and our ability to meaningfully innovate is what sets us apart.

To support you in providing the advice, insights, and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.

Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.

A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Let's create your tomorrow

WHY JOIN HAYS?

Be part of the team

We're driven to work hard but know when to have fun. We call it the Hays spirit. You'll experience this motivating energy in every part of our global team, and an inclusive environment where you can be yourself.

Feel set up to thrive

We're believers that personal growth leads to professional progression. Our open and accessible managers support you throughout your career, making sure you feel heard, valued and set up to succeed.

Go further in your career

Our scale and expertise mean you have access to a variety of progression opportunities. We give you firm foundations for your career, and the speed you can move forward is determined by your performance.

Work at the leading edge

Joining Hays means joining a business that's going places. We're transforming the way we do things, and shaping the future of the world of work, so if you thrive in a fast-paced environment, Hays is the place to be.

OUR VALUES

BUILD PARTNERSHIPS - THINK BEYOND - DO THE RIGHT THING

Your new team

Join our high-performing technology sales team comprised of professionals from diverse cultures and backgrounds, including top-producing Hays Recruitment professionals with multiple years of experience.

The team consists of high-level performers as well as associates who have recently started their Hays journey. Our leadership team fosters an environment ofhands-on support, team collaboration, and inclusive competition to challenge one another to be their best.

We enjoy working together in a high-pace, relentless, sales driven environment while also taking part in various social events like team lunches, team bonding activities, and happy-hours to celebrate team and individual success.

Your new role:

We are seeking an Associate Director of Client Relations to join our team in Tampa and lead our technology sales team to drive client engagement, develop new and existing relationships and achieve success.

  • Fee generation and headcount accountability for designated locations(s) or specialisms.
  • Hire, train, develop and retain the best people to drive productivity and growth
  • Support the implementation and commitment to company initiatives and strategic priorities
  • Drive net fee and headcount growth in conjunction with local business plan and KSP's
  • Operates within agreed parameters to mitigate risk and protect profit
  • Demonstrate the ability to forecast and budget accurately
  • Able to build a business case for investment based upon facts/data
  • Sets high standards and hold peoples accountable to expected standards through regular constructive feedback and coaching
  • Ensure operational rigor and best practices are understood and implemented
  • Ensure sales and recruiting best practices are implemented consistently, including; daily meetings, month and daily plans, service delivery and job management, business development.
  • Support company policies, compliance and CRM utilization engagement
  • Weekly attending client meetings with your sales team
  • Build relationships with strategic leaders and executives for key clients in your market
  • Attend networking events to continue to spread THE Hays brand
  • Have a sales team that is meeting the company standard for KSM attainment
  • Meet sales budget targets
  • Instill cultural management and vision within the team - values/vision/standards and expectations for high performance
What you will have:
  • Typically 8-15 headcount responsibility, may still have personal fee responsibilities
  • Proven track record in recruitment delivery, people development and management
  • Ability and gravitas to lead from the front, inspire and gain commitment to vision
  • Excellent communication skills; able to influence and inspire
  • Experience in setting, monitoring and reviewing goals and objectives
  • Ability to operate at both a strategic and tactical level


What you will get:
  • We offer minimum base compensation of $70,000 plus Management Bonus %, plus individual commission plans.
  • Hybrid/flexible schedule.
  • PTO starting at 27 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity toearn UNLIMITED PTO.
  • Competitively priced medical, vision and dental plans to choose what works best for you.
  • 401K with guaranteed match and fast-paced vesting schedule.
  • Initial and continuous training & support from Learning & Development for your professional growth.


What you need to do now

Excited yet? If you're already itching to take the next step to achieving your career goals, apply now.

More about us

Hays is the world's leading recruitment experts. Last year we placed 80,000 people in permanent jobs and over 250,000 people in to temporary roles globally. We employ over 13,000 recruiting experts in 32 countries with opportunities for growth, leadership and travel. And enjoy an unrivalled position as the number most followed staffing company on LinkedIn, with over 6 million followers.

For us it starts with people. By combining years of hands-on experience with global and local expertise, we deliver tangible insights that help move our customers forward.

We challenge the status quo in our ways of working, our technology and tools, and how we envisage the future of stronger, fairer, more inclusive working environments for everyone.

Everyone is welcome here. We care deeply about diversity, equity, and inclusion (Search "Hays Our Promise" to read more). We encourage applicants from all groups, including women, indigenous people, visible or racial minorities, persons with disabilities, and anyone else who may belong to any group protected by federal, state, or local law. We have active employee resource groups which you can tap into from day one including the Pride Network, Black Excellence Network, WE Lead (for female leaders), and other employee resource groups supporting Veterans, Neurodiverse individuals, South Asians, and individuals interested in Sustainability. We have a very active relationship with Think Big for Kids who we support with their work of supporting youth engagement. You will be given in-depth training around different DE&I topics, which we believe are not only important for us, but for our clients and our candidates. At Hays, we foster a culture of inclusion. We want to hear from you. You are welcome here.

Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.

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