Delivery Specialist

2 days ago

Truckee, United States Vail Resorts Full time
Create Your Experience of a Lifetime

Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits
•Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
•MORE employee discounts on lodging, food, gear, and mountain shuttles
•401(k) Retirement Plan
•Employee Assistance Program
•Excellent training and professional development
•Referral Program

To Learn More, please review the Benefits Eligibility Summary

My Epic gearis a new gear membership that provides all the benefits of owning gear, but with more choice, lower cost, and no hassle. Membership unlocks access to over 60 of the latest ski and snowboard models and the convenience of choosing in-resort delivery and daily slopeside pick-up & drop-off, at 12 North American resorts. All managed from the palm of your hand in the My Epic app

Job Summary:

As the Delivery Specialist, you are an ambassador of My Epic Gear and, where applicable, Epic Mountain Rentals Delivery and are instrumental to the success of the delivery team. You will conveniently deliver ski and snowboard gear right to our members' and guests' doors. You will be trusted to work autonomously and efficiently while fulfilling reservations and maintaining and developing partner relationships. You will work in small teams to consistently deliver unparalleled service that always aims to exceed expectations. Most of a Specialist shift is spent completing equipment deliveries & fittings to various hotels and residences within the resort.

Job Specifications:
  • Starting Wage: $22.00 / hour
  • Shift & Schedule Availability: Full Time and Part Time
  • Skill Level: Intermediate, Advanced
Job Responsibilities:
  • Review reservation details, set up ski and snowboard gear to meet member and guest specifications, and prepare orders for delivery (we will train you).
  • Act professionally and courteously while inside guest and member residences, hotels, and lodges, fitting their equipment and explaining proper, safe use (we will train you)
  • Utilize technology to track the fulfillment process and the gear (we'll train you)
  • Communicate with managers and team members to maximize efficiency.
  • Act as manager on duty when assigned
  • Answer any member questions regarding the My Epic Gear membership program and provide specific information about member reservations, gear, or the resort (we'll train you)
  • Other duties as assigned
Job Requirements:
  • Keen to learn new skills, open-minded, and can adapt to changing situations
  • Must be able to work as part of a team or alone
  • Ability to lift 50 lbs. and move large rolling racks of skis and snowboards safely
  • Willingness and ability to stand for 8 hours and work outside in winter conditions
  • Ability to work a flexible schedule; weekends and holidays required


The expected pay range is $22.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 505185
Reference Date: 09/18/2024
Job Code Function: Rental Operations

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