Client Care Coordinator
2 months ago
Riverview Animal Hospital is Hiring Best team in town • Never a dull day • Always learning something new Opportunity to advance • Dogs and cats, all day every day Do you thrive in a fast-paced environment? Are you a capable multi-tasker and able to prioritize effectively? Do you have solid computer-navigation and typing skills? Are you an effective communicator (both written and oral)? Does customer service fulfill you? Client Service Representative Role Requirements 1+ years customer service experience required Veterinary hospital experience a plus An employee in this position must have a sense of caring for animals and their owners Professional communication skills Veterinary Assistant Responsibilities Assist with checking in clients/patients Answering phones Replying to client emails Relaying medical information to clients Generally assisting with the day-to-day operation of the hospital Communicating client concerns with the medical staff The base hourly range for this position is $17.00 - $19.00. Our pay ranges are primarily determined by role and level of responsibilities. Within the range, individual pay is determined by job-related skills, experience, and additional factors such as relevant education or training. Position eligible for a periodic bonus Position eligible for shift stipend Benefits * Paid holidays * 401K Retirement * Health, Dental, and Vision insurance with a generous employer contribution * Health Savings Account available * Generous pet care benefits * Paid Time Off ("PTO") * Pet Discounts * Team events and other local social activities ** For qualified candidates; benefits may vary based on experience and full vs part time NVA/Ethos offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA/Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA/Ethos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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