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Site Reliability Engineer
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Site Reliability Engineer III
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Site Reliability Engineer
2 months ago
SRE (Site Reliability Engineer)
Dallas, TX – Hybrid (Local Candidates Only)
6+ Months Contract
Job Description (SRE)
Collaborating closely with engineering teams on building and enhancing tooling and automation solutions for faster resolution of issues impacting SLO’s and averting incidents altogether when possible.
Collaborating with the customers to understand their pain points around Supportability and SLO attainment and formulate strategies for addressing recurring issues in a sustainable way.
Communicate on a deeply technical level and be the single point of contact for interfacing with large enterprise customers for handling service escalations and driving the issues to resolution.
Ability to design and implement any changes to service telemetry for the automation to consume if it is not already available.
Enhancing customer facing experience by proactive alerting based on utilization, trends, resource health, etc.
Analyze data and provide operational insights into customer experience to Design and Product teams, so that we can design features with Supportability in mind.
Experience & Skills
Overall 8+ with At least 4-6 years of experience with Site Reliability Engineering in Microsoft platform
Run the production environment by monitoring availability and taking a holistic view of system health
Build software and systems to manage platform infrastructure and applications
Improve reliability, quality, and time-to-market of our suite of software solutions
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
Provide primary operational support and engineering for multiple large-scale distributed software applications
Ability to program (structured and OOP) using one or more high-level languages, such as Python, C#, and JavaScript
Good knowledge of Azure cloud environment and Azure services.
Proactive approach to identifying problems, performance bottlenecks, and areas for improvement
Preferred skills and qualifications
Previous success in technical engineering
Coding experience beyond simple scripts
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