Program Manager

4 weeks ago


Lewisville, United States Caliber Collision Centers Full time
Service Center
CSCS TX

What is the Results Delivery Office?

The Results Delivery Office (RDO) drives the development of Caliber's overall growth strategy and ensures successful execution of Caliber's short-, mid-, and long-term objectives. The RDO is responsible for identifying, articulating, and sizing opportunities for profitable future growth and business optimization. The RDO drives the execution of high-impact, high-visibility programs to ensure Caliber achieves our long-term objectives and annual targets and realizes our Vision: "To be the company that improves the image of the automotive service experience".

What will you do as a Program Manager in the Results Delivery Office?
  • Drive the execution of high-impact programs to achieve Caliber's business objectives
  • Provide regular updates to C-suite on program results, progress, and needs
  • Track and analyze program and pilot performance against agreed-upon metrics
  • Build relationships and collaborate with stakeholders across all LOBs and departments to align executive leaders and drive action
  • Assist business leaders in structuring and piloting key test-and-learn opportunities
  • Help develop and execute robust change management plans for programs
  • Ensure organizational alignment on hypotheses, key qualitative and quantitative metrics, ROI model parameters, execution plans, resourcing needs, and risks and mitigation plans
This is an in-office role located at our headquarters in Lewisville, TX. The RDO Program Manager is considered a 2-3 year "rotational" role that enables highly motivated professionals to gain a full understanding of Caliber's lines of business (LOBs) before seeking higher-level opportunities in the enterprise.

What are we looking for?
  • Alignment with our core values - "We do the right thing", "We are inspired to serve", We are courageous", "We are proud", and "We have fun"
  • ~2-3 years in corporate strategy, consulting, corporate development, investment banking, research and development, or related areas
  • Demonstrated ability to lead through influence, diplomacy, and effective communication at the C-suite level
  • Comfortable with ambiguity and putting structure around problems / tasks with limited guidance
  • Ability to arrive at actionable "answers" through a combination of independent research, financial / operational data analysis, and input from executive stakeholders
  • Bachelor's degree in business management, finance, data science, or related fields

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