Loan Collector I

4 weeks ago

Billings, United States First Interstate Bancsystem Inc Full time
**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal

This position is located at our Billings, MT Downtown branch.

What's Important to You

We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
  • Accrue and use your paid time off (PTO) immediately - no waiting period - plus paid federal holidays in addition to PTO.
  • Child Care Assistance Program for eligible dependent(s).
  • We prioritize wellness by offering eligible employees a monthly stipend, toward a fitness club membership or exercise-related classes.
  • The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.

SUMMARY

The Loan Collector is responsible for the daily collection of payment on assigned delinquent accounts by reviewing documentation, system information, contacting the customer by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the bank.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned.
  • Works assigned queues to collect delinquent accounts by phone or mail.
  • Negotiates arrangements with customer to bring accounts current.
  • Documents Collector activity and maintains records/notes/comments within the Collection system.
  • Produces appropriate delinquent/collection letters per established guidelines.
  • Works closely with customer on repayment programs.
  • Responds to customer inquiries, requests and problems.
  • Payment processing
  • Skip Tracing as required to locate customer contact information.
  • Prepares and submits loan accounting system maintenance requests.
  • Prepares and submits Change in Terms
  • Insurance processing (understand and discuss forced place insurance policies, payment changes and refunded
  • As applicable, works closely with Investors and/or Insurers to resolve delinquencies.
  • As applicable, keeps up to date on Investor and/or Insurer policy changes.
  • Maintains delinquency ratios per established goals.
  • Exhibits an understanding of applicable federal regulations, policies and procedures necessary to correctly collect debt as well as regulatory and/or Investor requirements.


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School diploma or equivalent required. Prefer one or more (1+) years' experience in a financial institution with a focus on lending, collections and/or customer service activities.

OTHER SKILLS & ABILITIES

Computer skills essential, including Word, Excel and Outlook. Requires initiative and solid judgement with oral/written communication skills including facilitation. Ability to prioritize work and remain adaptable under pressure. Good time management and organizational skills evidenced in previous assignments. Self-starter and works under Supervisor/Team Lead direction and has strong verbal and written communication skills. Ability to appropriately escalate issues requiring problem solving and decision making.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance Instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organizations.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal

  • Loan Collector Specialist

    4 days ago

    Billings, Montana, United States First Interstate Bancsystem Inc Full time

    Job Title: Loan Collector IJob Summary: We are seeking a skilled Loan Collector I to join our team at First Interstate Bancsystem Inc. The successful candidate will be responsible for collecting payments on assigned delinquent accounts through thorough documentation review, customer communication, and repayment schedule arrangement.Key...

  • Loan Collector

    3 weeks ago

    Billings, Montana, United States First Interstate Bancsystem Inc Full time

    Job SummaryThe Loan Collector is a key role within our organization, responsible for the daily collection of payment on assigned delinquent accounts. This position requires strong communication and negotiation skills, as well as the ability to work independently and prioritize tasks effectively.Key ResponsibilitiesCollect delinquent accounts by phone or...

  • Loan Collector I

    4 weeks ago

    Billings, United States First Interstate Bancsystem Inc Full time

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal This position is located at our Billings, MT Downtown branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and...

  • Loan Collector

    5 days ago

    Billings, Montana, United States First Interstate Bancsystem Inc Full time

    Job SummaryThe Loan Collector is responsible for the daily collection of payment on assigned delinquent accounts by reviewing documentation, system information, contacting the customer by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the bank.Key ResponsibilitiesWorks assigned queues to collect...

  • Loan Specialist

    1 month ago

    Billings Metropolitan Area, United States Swoon Staffing Full time

    Job DescriptionJob DescriptionSwoon is hiring a Loan Specialist for our top client in Billings, MT! 1 year contractOn site in Billings, MTHours: M-F 8:00 AM - 5:00 PMBenefits available: Medical/Dental/VisionLooking to hire ASAPWho is the client I would be working with?A leading financial company ranking 16th in largest total assets for commercial banking...

  • Teller I Position

    1 day ago

    Billings, Montana, United States First Interstate Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Teller I. In this role, you will be responsible for providing exceptional customer service and processing daily teller transactions in a fast-paced environment.Key ResponsibilitiesProcess expected number of daily teller transactions using our current teller...

  • Otolaryngology in the Rockies

    5 months ago

    Billings, United States Billings Clinic Full time

    Otolaryngology in MontanaPhysician-Led Medicine in the Rocky MountainsSeeking a BE/BC Otolaryngologist to join our collegial group. As the first Level I Trauma Center and the largest independent health system in the region, our vast catchment area includes Montana, Wyoming and the western Dakotas.Experienced team in established practiceComprehensive...

  • Reconciliation Analyst I

    4 weeks ago

    Billings, Montana, United States First Interstate Full time

    About the RoleWe are seeking a highly skilled Reconciliation Analyst to join our team at First Interstate. As a Reconciliation Analyst, you will be responsible for performing general ledger and bank-controlled deposit account reconciliations, reporting any out of balance conditions immediately, and working with appropriate bank personnel to resolve...

  • Cardiology – Advanced Heart Failure – Rocky Mountain West

    2 months ago

    Billings, United States Billings Clinic Full time

    Physician-Led Medicine in Montana Visit us at Booth #424 at the AHA Scientific Sessions in Chicago 11/16-18! Billings Clinic is seeking a skilled BC/BE Advanced Heart Failure Cardiologist to join our well-established Heart Failure Program within Montana’s largest independent health system serving Montana, Wyoming, and the western...

  • Otolaryngology Specialist in Montana

    4 weeks ago

    Billings, Montana, United States Billings Clinic Full time

    Seeking a Fellowship-Trained OtolaryngologistBillings Clinic, a leading healthcare provider in Montana, is seeking a fellowship-trained Otolaryngologist to join our team. As a Level I Trauma Center and the largest independent health system in the region, we offer a unique opportunity to work with a diverse patient population.Key Highlights:Established...

  • Family Medicine in the Rocky Mountains

    4 months ago

    Billings, United States Billings Clinic Full time

    Generous loan repaymentSeeking BE/BC Family Medicine physicians for midsize urban, rural and frontier locations to provide progressive medicine in state-of-the-art facilities. You will receive the support of excellent regional medical and nursing teams at the largest independent health system in Montana and Wyoming.Hybrid inpatient/outpatient/ER or...

  • Family Medicine in the Rocky Mountains

    4 weeks ago

    Billings, United States Billings Clinic Full time

    Generous loan repayment Seeking BE/BC Family Medicine physicians for midsize urban, rural and frontier locations to provide progressive medicine in state-of-the-art facilities. You will receive the support of excellent regional medical and nursing teams at the largest independent health system in Montana and Wyoming. Hybrid inpatient/outpatient/ER or...

  • Physician Opportunities in Family Medicine

    1 month ago

    Billings, Montana, United States Billings Clinic Full time

    Generous Loan Repayment OpportunitiesWe are seeking board-certified or board-eligible Family Medicine physicians to join our team in providing high-quality patient care in our state-of-the-art facilities. As a Family Medicine physician at Billings Clinic, you will have the support of a talented regional medical and nursing team, as well as access to a wide...

  • Nephrologist Opportunity at Intermountain Health

    4 days ago

    Billings, Montana, United States Intermountain Health Full time

    About the RoleWe are seeking a highly skilled Nephrologist to join our team at Intermountain Health. As a Physician in Nephrology, you will work with a team of healthcare professionals to provide quality care and excellent patient experience.Key ResponsibilitiesProvide inpatient care at St. Vincent Regional Hospital in Billings, Montana, a Level I Trauma...

  • Otolaryngology - Microvascular/Head & Neck Surgery in Montana

    3 months ago

    Billings, United States HealthEcareers - Client Full time

    Physician-Led Medicine in the Rocky MountainsSeeking a BE/BC fellowship-trained Otolaryngologist Microvascular/Head & Neck Surgeon to join our collegial group. As a Level I Trauma Center and the largest independent health system in the region, our vast catchment area includes Montana, Wyoming and the western Dakotas.Experienced team in established...

  • Family Medicine Physician

    3 weeks ago

    Billings, Montana, United States Billings Clinic Full time

    Primary Care Opportunity in Central MontanaBillings Clinic is seeking a Primary Care Physician to join our team in central Montana. As a Primary Care Physician, you will provide comprehensive primary care to patients in a family-friendly community.Key Responsibilities:Provide full-spectrum family medicine, including clinic, ER, and hospital careParticipate...

  • Family Medicine Physician

    1 month ago

    Billings, Montana, United States Billings Clinic Full time

    Primary Care Opportunities in Central MontanaWe are seeking a dedicated and compassionate Family Medicine Physician or Primary Care Provider to join our team at one of our affiliated Critical Access Hospitals and Clinics in central Montana.About the RoleProvide comprehensive primary care services, including hospital and emergency coverage, in a...

  • Family Medicine Physician

    5 days ago

    Billings, Montana, United States Billings Clinic Full time

    Opportunity OverviewBillings Clinic is seeking a Family Medicine Physician to join our team in beautiful western/central Montana. As a Family Medicine Physician, you will provide comprehensive primary care to patients of all ages, including routine check-ups, vaccinations, and management of acute and chronic conditions.Practice DetailsFull-spectrum family...

  • Family Medicine Physician

    5 days ago

    Billings, Montana, United States Billings Clinic Full time

    Primary Care Opportunity in Central MontanaBillings Clinic is seeking a Primary Care Physician to join our team in central Montana. As a Primary Care Physician, you will provide comprehensive primary care to patients in a family-friendly community.Key Responsibilities:Provide full-spectrum family medicine, including clinic, ER, and hospital careParticipate...

  • Physician Opportunities in Family Medicine

    2 weeks ago

    Billings, Montana, United States Billings Clinic Full time

    Attractive Loan Repayment PackageWe are seeking board-certified or board-eligible Family Medicine physicians to join our team in providing high-quality patient care in our state-of-the-art facilities. As a member of our team, you will have the support of a talented regional medical and nursing staff at the largest independent health system in Montana and...