Installation Coordinator Appliances- Hybrid

2 weeks ago


Sumner, United States Ferguson Enterprises Full time

**Job Posting:** Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable. We realize that our greatest assets are our best-in-class associates, which is why we’re dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up. Join our team today. Ferguson is currently seeking the right individual to fill an immediate need for an Installation Coordinator. **Hours: Monday - Friday** **7am to 3:30pm OR 8:30am to 5pm.** **(8hr shift)** **Pay Rate: Currently starting at $25 per hour, pay might increase depending on experience** **Facility Address:** **14512 32nd St East Suite 100, Sumner WA 98390** **_This role becomes a Hybrid role after 90 days based out of Sumner, WA, in accordance with the Ferguson Flex schedule; 4 days office / 1 day remote specifically on Fridays._** **Responsibilities** + Proactively develop and maintain relationships with an assigned customer base, including key accounts and ensuring their satisfaction with our products and services + Collaborate with sales teams to understand the customer requirements + Review and modify work orders for accuracy of scope, clarity, required dates, customer contact information and product availability + Contact customer for scheduling of events: pre-site, delivery and installation + Update Installation Calendar with pertinent job condition + Track and record number of installations by product type + Receive pre-site notes, exit checklist, change orders, pictures and invoices for storage and processing customer advocacy: Provide formal and final pricing to customer for services requested; Point of contact for questions, concerns and/or complaints + Write credit memos and sales orders as needed for returns and rescheduled appointments **Qualifications** + Prior installation coordinating experience is preferred but not required + Ability to apply expert level product and installation knowledge + Ability to organize and prioritize work and communicate effectively + Ability to develop and maintain positive relationship with both internal and external customers + Familiar with Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.) Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more - **Pay Range:** - $15.00 - $26.65 - **_Estimated Ranges displayed are Monthly for Salaried roles_** **OR** **_Hourly for all other roles._** - This role is Bonus or Incentive Plan eligible. - _The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._ _Ferguson Enterprises, LLC. is an equal employment employer_ _F/M/Disability/Vet/Sexual_ _Orientation/Gender_ _Identity._ Equal Employment Opportunity and Reasonable Accommodation Information (erguson.com/content/careers/reasonable-accommodation)