Resort Contact Center Agent

4 weeks ago


Sandusky, United States Cedar Fair Full time

Overview:
$14.25/hour

Ages 18+. Pay may vary between position based on job responsibilities.

At Cedar Point, work is FUN Working as a Resorts Contact Center Agent means effectively sell resort properties by answering incoming telephobne calls and online chats. You'll also...

  • Answer guest questions and transfer calls to specific departments as needed.
  • Answer all inbound calls for reservations, park information, and/or general Cedar Point PBX in a courteous and professional manner.
  • Make guest reservations, send out confirmation emails, and cancel reservations as requested.
  • Enter and maintain sensitive guest information, including initiating guest interactions, answering questions, and giving accurate directions.
Some of our amazing perks and benefits:
  • Paid training and FREE uniforms
  • FREE Admission to Cedar Point and other Cedar Fair parks
  • FREE tickets and discounts to local attractions
  • FREE tickets for family and friends
  • 20% discounts on food and merchandise
  • Employee-only ride nights, game nights, and FREE FOOD events
Responsibilities:
Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll...
  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
  • Interact with different people of all ages and backgrounds.
  • Gain skills, knowledge and experience that will benefit your future.

Qualifications:
  • You
  • People who love helping others and will support the needs of our guests and associates.
  • Good judgement and a commitment to safety.
  • Ability to work and interact with people from diverse backgrounds.
  • Individuals with a passion and excitement about Cedar Point.
  • Availability to include some weekdays, weekends, evenings, and holidays.


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