Programs Trainer
1 month ago
Department: Student Programs
Status: Non-Exempt, Full-Time
Location: Seattle, WA.
Pay Rate: $28.00 - $30.44/hour
ABOUT THE ORGANIZATION
FareStart has been helping people transform their lives through food for 30 years - one person, one job and one community at a time.
People experiencing poverty struggle to escape the cycle they are in and often face other compounding barriers to getting and keeping a job. At FareStart, we help people overcome barriers by teaching work and life skills needed to succeed in employment and in life. By investing in people, providing meals and building community, we transform homelessness, hunger and poverty into human potential.
OUR VISION
Every individual has the opportunity to thrive in an equitable and just world.
OUR MISSION
FareStart transforms lives, disrupts poverty and nourishes communities through food, life skills and job training.
OUR VALUES
- Acceptance: We build relationships based on the belief that the past informs but does not dictate the future.
- Respect: We treat everyone with dignity, regardless of background or differences. We actively listen and seek first to understand. We are honest, even when it is difficult.
- Openness: We create a culture of trust through transparency and open communication. We are open to new ideas.
- Collaboration: Contribute positively to strengthen the organization and our impact through teamwork and through partnerships.
- Accountability: We are responsible to each other, to our community and ourselves. We are committed to rigorous evaluation and making fiscally responsible decisions that align with our mission.
- Inclusion: We provide a community of belonging, regardless of background. We value and seek out diversity.
- Growth: We are a learning organization. We invest in continuous improvement and growth.
This position supports FareStart students as they work toward achieving their self-identified goals for personal stability and economic mobility, using a person-centered and trauma-informed approach. This position is responsible for delivering the training program curriculum through in-person and online classrooms. This position works collaboratively with the FareStart staff and Case Managers to ensure that students are advancing in their training and meeting the competency goals of the program.
Essential Duties and Responsibilities include the following:
- Effectively deliver designed curriculum in the classroom and online to prepare students to meet training competencies.
- Interact with students in a student-trainer environment with ongoing coaching, training, and feedback to the students.
- Provide instruction to students through virtual and on-site classrooms across all employment training programs.
- Work closely with Case Managers to address student needs, maintain positive relationships, collaborate to problem solve, support student in achieving their goals, and work as a team to resolve program issues.
- Review and make recommendations to improve and/or develop curriculum using an aligned approach.
- Provide students with performance feedback and coaching. Hold students accountable using trauma-informed practices in a productive and professional manner.
- Ensure timely and accurate entry to student data and completion of paperwork to meet all organizational and funder requirements.
- Build and foster positive and collaborative working relationships across the organization.
- Provide a positive educational environment and manage behaviors that can disrupt learning.
- Actively participate in meetings for student support, program development, organizational information, training, etc.
- Responsible for classroom setup, cleanliness, and organization.
- Perform other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At FareStart, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
- Bachelor's degree in social services, human services, or related field, and two (2) or more years of experience working with homeless or disadvantaged individuals with barriers to employment (e.g., substance use disorder, criminal history, mental health challenges, domestic violence, inconsistent work history); and/or an equivalent combination of education and experience.
- Valid King County Food Handler's Permit or the ability to obtain one after hire.
- Demonstrated knowledge and experience using a variety of teaching methods.
- Experience working with customized client databases and technology.
- Ability to pass a criminal background check and work in locations with vulnerable populations.
- Experience working directly with people from diverse racial, ethnic, socioeconomic, LGBTQIA+, and gender backgrounds.
- Proficient and experienced in Microsoft Office applications, particularly Word, Excel, PowerPoint, Outlook, and Teams. Ability to work with customized databases and technology and to conduct internet research.
- Ability to listen patiently and attentively, ability to express self clearly and effectively, and the ability to adapt communication based on audience and purpose with inclusivity.
- Ability to work independently and as part of a team, within diverse teams and environments.
- Excellent organizational skills with the ability to balance and prioritize multiple tasks and requests and meet deadlines in a professional manner. Ability to be flexible and adaptable and change plans as needed.
- Ability to listen, give and receive feedback in a productive and professional manner. Ability to take in new information and perspectives to inform and adapt work.
- Excellent written and verbal communication skills with the ability to adapt communication based on audience and purpose with inclusivity. Ability to disseminate information effectively to appropriate levels.
- Ability to evaluate problems and effectively solve them in a timely manner. Ability to respond to concerns with empathy and inclusivity.
- Ability to employ best practices associated with the position, while displaying an on-going commitment to growth and self-development.
- Ability to display sensitivity, tact, and responsiveness in various situations and maintain a high level of confidentiality.
- Ability to work a non-standard/flexible schedule, which may include weekends, evenings, and holidays.
- Proficiency in Customer Relationship Manager (CRM).
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
- This position is exposed to typical office and classroom environments.
- The noise level in the work environment is usually moderate.
- There may be a combination of remote work and onsite work dependent upon business needs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
- This position may occasionally be required to lift and/or move up to twenty-five (25) pounds.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
- While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to stand or walk; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance; and stoop, kneel, or crouch.
- Competitive pay based on experience and qualifications
- Paid time-off (5 weeks first year of employment)
- Paid holidays, including up 2 floating holidays
- 401(k) savings plan with company match
- Medical (including vision), Dental, Disability, and Life Insurance
- Employee discounts at FareStart retail social enterprises
- Employee Assistance Program
- Free ORCA pass
- Be part of our mission to disrupt poverty.
- Join a supportive, respectful, and celebratory community among our staff, students, board, and volunteers.
- Organizational commitment to a diverse, equitable, and inclusive workplace.
- FareStart encourages the personal and professional growth of its employees.
For information on FareStart, including more information on employee benefits and our company culture, visit our website at:
Commitment to Diversity and Inclusivity
FareStart is committed to becoming a fully inclusive, antiracist, diverse organization. To fulfill our mission, vision, and values we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.
Our Commitment to Anti-Racism
FareStart defines antiracism as the clear acknowledgment that racism permeates organizations, communities, and industries, including our own. We recognize that we have a duty to be vigilant in addressing and confronting racism in how we make decisions, show up in our communities, build business practices and policies, and engage in intentional partnerships and philanthropic endeavors to fulfill our mission and vision.
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