Journeyman Tier 2 Help Desk Support Services Specialist

2 weeks ago


Herndon, United States ManTech International Corporation Full time

Responsible for providing support to end-user community on hardware, software and network related problems, questions, and use. Provides resolutions to out of the ordinary issues for users. If unable to diagnose problem, will work with service desk m Help Desk, Journeyman, Help, Support, Specialist, Service Desk, Technology, Retail



  • Herndon, Virginia, United States ManTech Full time

    Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International, youll help protect our national security while working on innovative projects that offer opportunities for advancement.Currently, ManTech is seeking a motivated, career and...


  • Herndon, Virginia, United States ManTech Full time

    Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.Currently, ManTech is seeking a motivated, career...


  • Herndon, United States Iron Bow Technologies Full time

    Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because** "What we do matters**!" We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our **passionate people**, **long standing...

  • Tier 1 Help Desk

    2 months ago


    Herndon, United States FYI-For Your Information, Inc. Full time

    Provide Tier 1 support and incident resolution. - Provide Tier 2 solutions with assistance. - Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. - Document incident status and solutions in ticketing system and databases. THIS POSITION REQUIRES 5 DAYS A WEEK ONSITE WORK IN HERNDON, VA. ONLY APPLICANTS...

  • Tier 1 Help Desk

    2 days ago


    Herndon, United States FYI-For Your Information, Inc. Full time

    Provide Tier 1 support and incident resolution. - Provide Tier 2 solutions with assistance. - Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. - Document incident status and solutions in ticketing system and databases. THIS POSITION REQUIRES 5 DAYS A WEEK ONSITE WORK IN HERNDON, VA. ONLY APPLICANTS...


  • Herndon, Virginia, United States ManTech Full time

    Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.Currently, ManTech is seeking a motivated, career...

  • Tier 1 Help Desk

    3 weeks ago


    Herndon, United States For Your Information Inc Full time

    The Help Desk Support Technician is responsible for supporting and maintaining the operations status of all clients and mobile devices and peripherals for the organization. This individual will work closely with other members of the Information Technology Team (Network, Software Development, Unix, and Windows). The individual will perform administration and...

  • Tier 1 Help Desk

    3 weeks ago


    Herndon, United States For Your Information Inc Full time

    The Help Desk Support Technician is responsible for supporting and maintaining the operations status of all clients and mobile devices and peripherals for the organization. This individual will work closely with other members of the Information Technology Team (Network, Software Development, Unix, and Windows). The individual will perform administration and...

  • Tier 1 Help Desk

    2 weeks ago


    Herndon, United States For Your Information Inc Full time

    The Help Desk Support Technician is responsible for supporting and maintaining the operations status of all clients and mobile devices and peripherals for the organization. This individual will work closely with other members of the Information Technology Team (Network, Software Development, Unix, and Windows). The individual will perform administration and...


  • Herndon, United States FranConnect, LLC Full time

    Description: **Overview of Job Function** **Principal Duties and Essential Responsibilities** - Respond to incident and request escalations from the Help Desk and provide technical assistance to end users. - Diagnose complex technical issues and involve appropriate resources to speed up problem resolution. - Provide follow-up status to end users in...

  • NAVSEALOGCEN ITSS

    1 month ago


    Herndon, United States IT Partners Full time

    Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting...

  • NAVSEALOGCEN ITSS

    1 month ago


    Herndon, United States IT Partners,Inc Full time

    Job DescriptionJob DescriptionComputer User Support SpecialistMechanicsburg, PA, Kittery, ME, or Remote, Full TimeDescriptionThe Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide...

  • NAVSEALOGCEN ITSS

    3 weeks ago


    Herndon, United States IT Partners,Inc Full time

    Job DescriptionJob DescriptionComputer User Support SpecialistMechanicsburg, PA, Kittery, ME, or Remote, Full TimeDescriptionThe Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide...

  • Help Desk Technician

    2 weeks ago


    Herndon, United States CareerBuilder Full time

    Job Title: Helpdesk Technician Location: Herndon, VA Client: Telecommunications Firm Contract Duration : 6 months w/ possibility of conversion to full-time Benefits: Medical, Dental, Vision, PTO, and Paid Holiday Pay:Up to $30/hr DOE Schedule: Monday - Friday 9:30 am - 5:30 pm or 10:00 am - 6:00 pm EST - ONSITE The Help Desk Support Technician is responsible...


  • Herndon, United States beBee S US Full time

    Network and Computer Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting issues and provide support as needed to resolve user...


  • Herndon, United States FranConnect, LLC Full time

    Job DescriptionJob DescriptionDescription:FranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive...


  • Herndon, United States FranConnect, LLC Full time

    Job DescriptionJob DescriptionDescription:FranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive...


  • Herndon, United States IT Partners,Inc Full time

    Job DescriptionJob DescriptionNetwork and Computer Systems AdminDescriptionThe Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting issues and provide support...


  • Herndon, United States IT Partners,Inc Full time

    Job DescriptionJob DescriptionNetwork and Computer Systems AdminDescriptionThe Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting issues and provide support...


  • Herndon, United States IT Partners,Inc Full time

    Network and Computer Systems AdminDescriptionThe Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain.   The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting issues and provide support as needed to resolve user...