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Customer Service Clerk
1 month ago
**Description**
**JOB SUMMARY:**
Perform clerical duties for the Customer Service department in support of the manufacturing operation
**PRINCIPAL DUTIES AND RESPONSIBLITIES:**
Enter customer sales orders
Expedite customer sales orders with Production Control
Acknowledgment dates to be changed in Oracle Order Management (daily)
Compare Sales Order-Open Order Report with Production Schedule (3 weeks out).
Mark up report and submit to CS reps for review (monthly).
File and organize customer sales orders (daily)
Provide telephone back-up for Customer Service Representatives
Provide assistance for special projects as required
Complete all corporate training requirements
Comply with ISO-9001 quality standard
Set and track personal & business goals
**MINIMUM QUALIFICATIONS:**
High school diploma
Demonstrated experience with MS-Office (MS-EXCEL, MS Word) and Windows-95
Computer literacy
Ability to manage multiple tasks effectively
Strong attention to detail
Strong written and verbal communications
Experience in a manufacturing customer service environment a PLUS
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