Customer Service Clerk

1 month ago


Leominster, United States Genuine Cable Group Full time

**Description**

**JOB SUMMARY:**

Perform clerical duties for the Customer Service department in support of the manufacturing operation

**PRINCIPAL DUTIES AND RESPONSIBLITIES:**

Enter customer sales orders

Expedite customer sales orders with Production Control

Acknowledgment dates to be changed in Oracle Order Management (daily)

Compare Sales Order-Open Order Report with Production Schedule (3 weeks out).

Mark up report and submit to CS reps for review (monthly).

File and organize customer sales orders (daily)

Provide telephone back-up for Customer Service Representatives

Provide assistance for special projects as required

Complete all corporate training requirements

Comply with ISO-9001 quality standard

Set and track personal & business goals

**MINIMUM QUALIFICATIONS:**

High school diploma

Demonstrated experience with MS-Office (MS-EXCEL, MS Word) and Windows-95

Computer literacy

Ability to manage multiple tasks effectively

Strong attention to detail

Strong written and verbal communications

Experience in a manufacturing customer service environment a PLUS


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