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Revenue Services Associate I
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**Job Description** **Education Qualifications:** + Associates degree in Business, Communications or Computer Science + Minimum of three (3) years of experience with computers and extensive knowledge of healthcare and third party payer requirements **OR** + Minimum of five (5) years of experience in a healthcare billing office with extensive knowledge of healthcare and third party payer requirements **Job Description:** The Revenue Services Associate I compiles and analyzes registration information to identify trends and communicate the findings to departmental leadership. Responsibilities include: maintaining history of relevant departmental statistics and tracking; compiling summary reports and competencies for new hires, auditing, monitoring and training processes as needed. The Registration Specialist works to optimize the patient registration flow, including such activities as patient identification, gathering demographic information, third-party payer information, and entering registration data into the practice management system. Identifies quality control issues such as duplicate coverage’s, duplicate accounts, data entry errors, master file maintenance set-up errors, system set-up errors, and point of service activities such as preparing bank deposits and employee scripting. The Registration Specialist is also responsible for information to support benefits engine builds and maintenance, along with correct interface information from the other practice management systems that feed into the Epic System. Independently is responsible for making recommendations for improvements regarding registration and the registration system operations. Develops and writes policies and procedures and trains processes when implemented. Is also responsible for testing and troubleshooting system upgrades that affect the verification system, the registration system and benefits engines to ensure rules previously built work appropriately as written. This position works closely with insurance companies and the various areas of the organization to understand what system changes might improve the revenue cycle turnaround. Position requires high level of customer service skills to establish and enhance positive relationships with patients, co-workers, and others. **Licensure/Certification Qualifications:** Valid driver’s license and a driving record acceptable to Essentia Health insurer. **Job Location:** Business Service Center **Shift Rotation:** Day Rotation (United States of America) **Shift Start/End:** 7:30am, 8:00am/4:00pm, 4:30pm **Hours Per Pay Period:** **Compensation Range:** $19.55 - $29.32 / hour **Union:** **FTE:** 1 **Weekends:** **Call Obligations:** **Sign On Bonus:** Equal Employment Opportunity (EEO) at Essentia It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.
