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Customer Service Representative

4 months ago

Pampa, United States Hall Heating & Air LLC Full time

Join Hall Heating & Air LLC in Pampa, TX as a full-time Customer Service Representative and become part of a team that truly invests in its employees.

Don't miss out on this exciting opportunity - apply today

WHAT WE OFFER

We could not do what we do without the dedication of our amazing staff. That is why we treat them like family and truly care about their personal and professional growth. Here, everyone is a friend, and our employees can always rely on us to invest in them by providing the resources and attention they need to further their careers. We hope you'll consider joining us in our mission to help Texans beat the heat

We offer a competitive pay of $13-$18 per hour. We also offer the following benefits:

  • Health insurance
  • Paid time off (PTO)
  • Team members are never on-call
A DAY IN THE LIFE OF

As our Customer Service Representative, you're the vital link between our skilled technicians and valued customers, ensuring seamless communication and exceptional service. Your responsiveness and professionalism shine through as you address inquiries promptly, schedule appointments efficiently, and maintain customer records diligently. With genuine care and respect, you adeptly resolve concerns and complaints, representing our company with pride. Your unwavering commitment to learning and staying informed about our products and services sets a commendable standard. Thanks to your dedication, our heating and cooling company operates smoothly, providing customers with an unforgettable experience.

QUALIFICATIONS
  • Excellent phone skills
  • Ability to use a computer
  • Ability to quickly learn our intricate software system
  • Previous experience as a customer service representative would be a plus

We are looking for a self-motivated and friendly individual to take on this administrative role. Being organized with excellent time management skills is essential to the success of our HVAC company.

WORK SCHEDULE

This full-time HVAC administrative position works Monday - Friday, 8 AM - 5 PM during our regular season. During our peak heating and cooling seasons (summer and winter), you typically work Monday - Friday, 7:30 AM - 5:30 PM.

Additionally, opportunities for overtime occur during our peak seasons.

ARE YOU READY TO JOIN OUR HVAC TEAM?

We are a successful HVAC installation and maintenance company that has proudly served the Texas Panhandle for over 40 years Backed by our extensive experience and established reputation, our amazing customers trust their homes and businesses to us for all their heating and cooling needs. Whether we're installing a new unit, providing urgent repairs, or enrolling a client in a maintenance plan, our service is simply the best. With customer service always a top priority, our customers can count on us to consistently provide a knowledgeable and friendly experience.

If this sounds like the right role as a Customer Service Representative for you, join us now Apply today using our initial 3-minute application

We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.