Current jobs related to Guest Service Agent - Holly Ridge - VTrips

  • Guest Services Agent

    3 weeks ago

    Oak Ridge North, United States Residence Inn HoustonThe Woodlands Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Customer Service Representative

    23 hours ago

    Mount Holly, United States Katherine Patrick - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow...

  • Customer Service Representative

    4 weeks ago

    Wheat Ridge, United States Clayton Allison - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...

  • Customer Service Representative

    4 weeks ago

    Wheat Ridge, United States Weston Leake - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...

  • Customer Service Representative

    2 weeks ago

    Wheat Ridge, United States Clayton Allison - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...

  • Customer Service Representative

    3 weeks ago

    Wheat Ridge, United States Weston Leake - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow...

  • Customer Service Representative

    3 weeks ago

    Wheat Ridge, United States Clayton Allison - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and...

  • Guest Service Expert>

    6 months ago

    Glen Ridge, United States Smashburger Full time

    Smashburger - 989 Bloomfield Ave Tenant 1C [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize...

  • Customer Service Representative

    2 weeks ago

    Oak Ridge, United States Sage Kohler - State Farm Agent Full time

    About our Agency:Celebrating my 40th anniversary with State Farm this year! After starting as an agent in 1984 and working in leadership across several states, I returned to agency in TN in 2010. Our team, currently five full-time and three part-time members, is dedicated to making a positive impact within our community and supporting each other’s...

  • Customer Relations Representative

    4 weeks ago

    Mount Holly, United States Phil Champion - State Farm Agent Full time

    Position Overview:  Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.  Responsibilities:  Establish customer relationships...

  • Guest Services Representative

    1 week ago

    Chicago Ridge, Illinois, United States Spencer Gifts Full time

    Are you a people person with excellent communication skills? Do you enjoy working in a fast-paced retail environment? If so, we invite you to apply for the Guest Services Representative position at Spencer's in Chicago Ridge Mall. As a valued member of our team, you will be responsible for providing exceptional customer service, responding to guest...

  • Customer Relations Representative

    24 hours ago

    Mount Holly, United States Katherine Patrick - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow...

  • Customer Relations Representative

    3 weeks ago

    East Ridge, United States Justin Robinson - State Farm Agent Full time

    Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.   Responsibilities:  Establish customer relationships...

  • State Farm Agent Team Member

    1 week ago

    Basking Ridge, New Jersey, United States David Roy - State Farm Agent Full time

    Key ResponsibilitiesAs a key member of the David Roy - State Farm Agent team, you will be responsible for:Using a customer-focused review process to educate customers about insurance options.Developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.Maintaining a strong work ethic with a total...

  • Guest Experience Specialist

    1 month ago

    Holly Springs, United States Ulta Beauty Full time

    We are seeking a highly motivated Guest Experience Specialist to join our team as a Seasonal Beauty Advisor.About the Job:Develop strong relationships with guests by providing exceptional customer service;Identify guests' needs and offer personalized product recommendations;Collaborate with management to ensure guests' expectations are met;Promote additional...

  • Insurance Services Representative

    1 week ago

    Basking Ridge, New Jersey, United States David Roy - State Farm Agent Full time

    Position OverviewA successful Insurance and Financial Services Position is available at David Roy - State Farm Agent. As a key member of our team, you will play a crucial role in helping our business grow through value-based conversations and exceptional customer experiences. If you are a motivated self-starter who thrives in a fast-paced environment, this...

  • Telephone Service Agent

    3 weeks ago

    Park Ridge, Illinois, United States Hustle Notice Biz Full time

    About Our Company">Hustle Notice Biz is a renowned marketing agency dedicated to delivering innovative solutions that drive business growth. With a commitment to customer satisfaction, we're expanding our team to meet the demands of our growing client base.Job Overview">We're seeking a highly motivated and customer-focused Telephone Service Agent to join our...

  • Customer Service Representative

    1 week ago

    Mount Holly, North Carolina, United States Phil Champion - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team. As an Insurance Sales and Service Professional, you will be responsible for building customer relationships and educating them about insurance options.Key Responsibilities:Establish customer relationships and follow up with customers as neededUse a customer-focused...

  • Customer Relations Representative

    3 days ago

    Park Ridge, United States Chris Collins - State Farm Agent Full time

    Benefits: Salary Plus Commission Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As an Customer Relations Representative - State Farm Agent Team Member for Chris Collins - State Farm Agent, you are vital to our daily...

  • Financial Services Consultant

    1 week ago

    Park Ridge, Illinois, United States Hector Fabregas - State Farm Agent Full time

    Opportunity HighlightsAs a Financial Services Consultant with Hector Fabregas - State Farm Agent, you will have the chance to excel in a sales-oriented environment. Your primary responsibilities will include educating customers about insurance options, identifying their needs, and promoting relevant products and services.

Guest Service Agent

3 months ago

Holly Ridge, United States VTrips Full time

Job Type

Full-time

Description

The Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners, and vendors. The main function of this role is to ensure that guests have a positive experience during their stay and to assist with any issues or requests they may have.

Key Responsibilities:

  • Maintain professional relationships with owners, guests, and vendors.
  • Review, update, and manage property notes and folios.
  • Resolve owners and guest-related issues.
  • Coordinate and prioritize maintenance requests.
  • Create, close, and modify work orders and property blocks.
  • Develop and maintain a trade vendor list and work closely with vendors to ensure completion of work orders.
  • Create, modify, and cancel reservations.
  • Process payments, adjust payment schedules, and code auto-payment exclusions.
  • Revise reservation folios and property details in the reservation management system.
  • Change rental rates and add fees.
  • Adjust pricing and discount codes.
  • Update reservation folios and property details in the reservation management system.
  • Quote reservation pricing using internal systems and property details.
  • Create account records by effectively communicating with owners and guests via the reservation management system.
  • Run reservation and maintenance reports and monitor various system alerts daily.
  • Stay abreast of the conditions and needs of each property.
  • Troubleshoot customer service and maintenance issues.
Benefits Include:
  • Medical, dental, and vision insurance for employees and their dependents
  • Company-paid life insurance and short-term disability
  • Long-term disability insurance, pet insurance, and legal assistance are available
  • Health savings account (HSA) and flexible spending account (FSA) available
  • 3 weeks of annual paid time off with accruals beginning on Day 1
  • Paid sick time
  • Paid holidays - including your birthday
  • Travel discounts for employees and their friends and family
AAP/EEO Statement:

VTrips is an Equal Opportunity Employer and follows the principles of Equal Employment Opportunity. The company does not discriminate based on race, color, religion, sex, national origin, age, disability, citizenship, marital status, sexual orientation, or any other characteristic protected by law during recruitment, selection, placement, training, compensation, and promotion of employees.

Other Duties:

Please note that this job description is not exhaustive and may be subject to change. Duties, responsibilities, and activities may vary based on regional and location-specific needs of the company.

Apply now and become a vital part of VTrips, where your career is more than just a job - it's an adventure

Requirements

Qualifications:
  • Proficiency with document management, databases, and spreadsheets.
  • Working knowledge of Microsoft applications.
  • Strong organizational skills with the ability to multitask and problem-solve.
  • Excellent communication skills.
  • Valid driver's license, auto insurance, and reliable transportation for travel between locations while working.
  • Must be eligible to work in the United States and pass a background screening.
  • Ability to work a variable schedule, including weekends, holidays, and on-call shifts as assigned.
Physical/Mental/Environmental Demands:
  • Sitting - 30%, Walking/Standing - 70%. Required to stoop, bend, stretch, twist, and reach. Regularly lift up to 25 lbs. Must be able to talk or hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Organize, multitask, and problem-solve.
  • Combination of indoor and outdoor workspaces.


Salary Description

$16.00 per hour