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Shift Supervisor

4 months ago

Goleta, United States Kyle's Kitchen Full time
Shift Supervisor - Kyle's Kitchen

Are you a caring and motivated individual who loves working in a dynamic and fun-loving environment? Do you enjoy being part of leading a team and ensuring exceptional customer service? If your answer is yes, then we have an immediate opportunity for you

Kyle's Kitchen is a socially responsible business that supports organizations and initiatives dedicated to improving the lives of people with special needs living in our community. Our motto is Eat Great Food, Help Great People, and we look forward to growing our company with individuals who care, who work with purpose and are team players who know how to have fun.

Overview:

Act as an extension of the store-level Management team by taking ownership of all aspects of the restaurant especially if GM, AGM or AM is not there - the restaurant is a reflection of the entire team, not just the manager. We want leaders who will set the example of not just being a clock puncher trying to leave as soon as they can, but individuals who take pride in their work by doing it right the first time, even if it takes a little longer and ensuring our team members are held accountable to the standards we have to help us continue to grow.

All responsibilities below are a support to the General Manager and Assistant Manager, they are leading the way and your support is essential in combination with them and especially in their absence.

Responsibilities:
  • Help lead and supervise a team of FOH & BOH employees during shifts
  • Ensure excellent customer service and satisfaction
  • Assist in managing and resolving customer complaints or issues
  • Train and develop team members on company policies and procedures
  • Monitor and maintain cleanliness & sanitation standards
  • Hold team members accountable for completing opening, closing & side work responsibilities based on posted checklists
  • Oversee catering order preparation and execution
Qualifications:
  • Prior experience in a supervisory role preferred
  • Strong leadership and communication skills
  • Ability to multitask and work in a fast-paced environment
  • Excellent problem-solving and decision-making abilities
  • Flexibility to work weekends, holidays, and different shifts
Benefits:
  • Opportunity to make a positive impact in the community
  • 401k retirement plan
  • Referral program
  • Employee discount
  • Fun and inclusive work environment
  • Growth opportunities within the company


If you are passionate about great food, helping great people, and being part of a team that knows how to make a difference, apply now and join us at Kyle's Kitchen as a Shift Supervisor