Credit & Collections Administrator

1 month ago


Madison, United States Sub-Zero & Wolf Appliance Full time

The Credit & Collections Administrator will be responsible for contacting customer by phone or email on monies past due and assisting in the day-to-day operations of the credit department. This role requires a high level of attention to detail, excellent organizational skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Daily contact with customers to collect on past due payments for accounts assigned. Maintaining accurate records of all collection activity.
  • With minimal supervision, resolve billing and payment discrepancies along with managing and resolving deductions.
  • Approve release of orders on hold, within customers credit limit and company guidelines.
  • Prepare and send, invoices, statements, and payment schedules as needed and requested.
  • Assist with departmental reports, records and projects.
  • Run weekly reports on direct builder sales over $10,000 and submit for pre-lien notices.
  • For new customers, submit dealer load sheet, run trades, scan all completed documents into dealer folder, and submit UCC filings to NCS.


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