User Experience Researcher

3 weeks ago

Schiller Park, United States PTR Global Full time

Applicant must be local to Chicago, IL. Please only apply if you are already local or plan to relocate. No relocation assistance will be given. OVERVIEW / SUMMARY: The UX Researcher will be an integral part of the UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role the UX Researcher will lead efforts to develop and execute research plans methodologies and report findings to inform design development. At the core this position will transform unmet user needs and business opportunities into successful product launches through user research throughout different design phases. The UX Researcher will work to create a best-in-class user experience for customers helping transform unmet user needs and business opportunities into successful digital solutions. We are looking for an experienced User Researcher who is curious about people and their behaviors. Sifting through the layers of consumer behavior requires an analytical and organized mind as well as the ability to think outside the research to glean the true meaning behind human actions. Probing for meaning via focus groups and interviews would be part of work so being as comfortable with a crowd as you are one-on-one is very important. People best suited for this role are articulate and intelligent with solid communication skills. This role requires individuals who are as computer savvy as they are people friendly since their work entails examining and finding meaning in data as well as actually gathering data from people. ESSENTIAL JOB ACCOUNTABILITIES: Conduct independent research on multiple aspects of products and experiences. Collect and analyze user behavior through lab studies field visits ethnography surveys benchmark studies server logs and online experiments A/B testing. Work with Designers Product Managers Engineers and other UXRs to prioritize research opportunities in a fast-paced rapidly changing Understand and incorporate complex technical and business requirements into research. Advocate research findings to diverse audiences through written reports and in-person presentations. Strong communication critical thinking and creative problem-solving skills required. Gathering sourcing of targeted testing audience MINIMUM REQUIREMENTS: Bachelors degree or 4 years of relevant work experience Extensive knowledge of usability and user experience research tools and techniques e.g. field research heuristic reviews benchmarking card sorts lo-fidelity prototyping methods etc. 5 years of usability research experience with multifaceted responsibilities Strong understanding of user interface design practices and principles a must Strong moderation skills and methods for group facilitation and consensus building Ability to work independently in a team Preferred: Masters degree Experience with conducting remote usability testing and focus groups Preferably a mix of web and mobile experience Related experience in another field such as human factors interactive design information architecture and/or market research is a plus Pay Range: $60-75 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.

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