Admitting Specialist I

Work Schedule:

• Per Diem, Variable Shift
• For Information on Employee Benefits and SEIU Contract

Salary Range: $17.73 - $26.34

Island Health has an exciting opportunity for an Admitting Specialist within the Patient Registration team.

Job Purpose:

Responsible for collection and processing of information required to complete patient registration for Island Health services while providing excellent customer service.

Duties:

• Obtains specific information from patients required to accurately complete all types of registrations including Inpatient, Outpatient, ER, Observation, Client and Recurring patient visits for Island Hospital services.Obtains necessary signatures on forms.Processes diagnostic orders into Meditech, including entering billing codes & obtaining signed ABN's when necessary.Verify insurance eligibility using electronic resources.
• Answers switchboard calls and department phones in a professional, welcoming manner, to determine nature of business and transfers calls to proper destination, or assisting callers.Greets all patients, visitors & co-workers courteously, providing general information & direction assistance as needed.Exhibits Island Hospital's Promise at all times while on duty or while representing the hospital in/outside of the facility.
• Assists with a variety of clerical duties which may include, but is not limited to: Mail Processing (inbound w/cash batch & outbound mail) assists with ordering supplies for department, receives over the counter payments (cash, check or credit cards), accurately maintains and balances the cash drawer.
• Provides clerical support for other hospital departments including, but not limited to, assisting with miscellaneous registration processes, ambulance account processing, reference lab processing, claims processing, sorting, scanning, and filing.May require data entry of charges or calling patients or other facilities to obtain necessary account information.
• All other duties as assigned.

Skills/Qualifications:

• Must maintain patient confidentiality at all times, per hospital and legal policies.
• Demonstrated ability to interact positively with patients and visitors, Administration, Directors, Managers, Supervisors, peers, co-workers, and subordinates.
• Must meet regular attendance standard and must stay at or below unscheduled absence levels.
• Ability to accurately type keyboard 40 wpm, use a ten key calculator by touch.

Requirements:

• HS Diploma or GED Preferred.
• Minimum six months experience as an office receptionist; and/or medical skill experience required. Experience with CPT, ICD9 coding and medical terminology preferred.

Work Environment:

While performing the duties of this position, the employee is exposed to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes.The employee may be exposed to dust, pollens, pollutants, fumes and communicable diseases as related to a health care environment. The noise level in the work environment is usually moderate.

Physical Demands:

While performing the responsibilities of this position, the employee is regularly required to talk, and have hearing sufficient to understand conversations, both in person and on the telephone. The employee is often required to sit for potentially long periods of time throughout the workday. Manual dexterity of hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand; walk, climb or balance; stoop, kneel, or crouch; lift and/or move up to 25 pounds and use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arm. Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus sufficient to operate computer systems. Reasonable accommodation can be made to enable people with disabilities to perform essential functions of this position in relation to the physical demands detailed above.

Salary Range: $17.73- $26.34 per hour

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