Customer Care Coordinator

2 weeks ago


Milwaukee, United States Versiti Inc. Full time

** Customer Care Coordinator**

****

New * Provide best-in-class customer experience through enhanced service to Versitis blood clients

* Advocate for changes that will positively impact clients while also building upon the lifesaving Versiti mission

* Identify issues that may impact client satisfaction, quicken speed to closure, implement solutions to eliminate or reduce severity

* Ensure client service issues are resolved to satisfaction and ensure closures

* Ensure accuracy relative to fees, client set up, product stewardship and utilization

* Shift internally focused workload away from outwardly focused team members

* Achieve best possible customer NPS scores

* Actively collaborates and communicates with peers in Finance, Business Development, Field Marketing, Hospital Relations, Hospital Services, Information Services, Reference Laboratory, Marketing Insights/Operations

* Become an actively engaged member of ongoing operating mechanisms to ensure knowledge transfer and help shape client engagement strategy

* Two years of professional experience

* Demonstrated ability to report on project status, deliverables, and results

* Experience in healthcare, medical devices, or laboratory testing preferred

* Experience with integrated business software and CRM systems preferred

* Strong understanding of the healthcare industry

* Self-starter with the ability to work independently with minimal direct supervision

* Strong attention to detail and a willingness to perform repetitive data entry tasks

* Strong process orientation and experience with process and continuous improvement

* Excellent strategic planning and project management skills

* Strong organizational, critical and practical thinking skills

* Outstanding interpersonal and relationship-building skills

* Strong Customer Service orientation

* Excellent verbal and written communication and presentation skills including ability to present technical information to customers

* Valid U.S. Drivers License and access to an insured vehicle



  • Milwaukee, United States Elkay Interior Systems Full time

    CUSTOMER CARE COORDINATOR OPPORTUNITY IN OUR MILWAUKEE LOCATION FOR ELKAY INTERIOR SYSTEMS HYBRID WWW.ELKAYINTERIORSYSTEMS.COM We are thinkers, designers, and builders crafting extraordinary environments. Are you ready to join us? At Elkay Interior Systems (EIS), we work side by side, dare to reimagine the future of design and manufacturing, innovate...


  • Milwaukee, United States Elkay Interior Systems In Full time

    Job DescriptionJob DescriptionCUSTOMER CARE COORDINATOR OPPORTUNITY IN OUR MILWAUKEE LOCATION FOR ELKAY INTERIOR SYSTEMSHYBRIDWWW.ELKAYINTERIORSYSTEMS.COMWe are thinkers, designers, and builders crafting extraordinary environments. Are you ready to join us?At Elkay Interior Systems (EIS), we work side by side, dare to reimagine the future of design and...


  • Milwaukee, United States Elkay Interior Systems Full time

    CUSTOMER CARE COORDINATOR OPPORTUNITY IN OUR MILWAUKEE LOCATION FOR ELKAY INTERIOR SYSTEMSHYBRIDWWW.ELKAYINTERIORSYSTEMS.COMWe are thinkers, designers, and builders crafting extraordinary environments. Are you ready to join us?At Elkay Interior Systems (EIS), we work side by side, dare to reimagine the future of design and manufacturing, innovate nonstop,...


  • Milwaukee, United States Elkay Interior Systems Full time

    CUSTOMER CARE COORDINATOR OPPORTUNITY IN OUR MILWAUKEE LOCATION FOR ELKAY INTERIOR SYSTEMSHYBRIDWe are thinkers, designers, and builders crafting extraordinary environments. Are you ready to join us?At Elkay Interior Systems (EIS), we work side by side, dare to reimagine the future of design and manufacturing, innovate nonstop, and put our people first....


  • Milwaukee, United States Elkay Interior Systems Full time

    CUSTOMER CARE COORDINATOR OPPORTUNITY IN OUR MILWAUKEE LOCATION FOR ELKAY INTERIOR SYSTEMSHYBRIDWWW.ELKAYINTERIORSYSTEMS.COMWe are thinkers, designers, and builders crafting extraordinary environments. Are you ready to join us?At Elkay Interior Systems (EIS), we work side by side, dare to reimagine the future of design and manufacturing, innovate nonstop,...


  • Milwaukee, United States Curative Care Full time

    Love where you work!Are you searching for a job where you look forward to each day's challenges and rewards?At Curative Care, you can be part of a team of excited individuals making a real difference in family's lives.We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program.Family Service Coordinators provide case...


  • Milwaukee, United States Design Specialties, LLC Full time

    Job DescriptionJob DescriptionCustomer Care Specialist (Milwaukee/Menomonee Falls)Design Specialties, LLC is a leading designer and manufacturer of custom fireplace doors, screens, and hearth products for the fireplace industry in North America. The customer experience is our top priority! We are committed to engaging customers with courtesy, timeliness, and...


  • Milwaukee, United States Lesaffre Yeast Corporation Full time

    Integrated in Supply Chain and Customer Service team, Customer Service Specialist handles all customerinquiries received by email or telephone. Independently manages order entry, order follow up, register complaints and manage reporting providing all Customer Care, Specialist, Customer Service, Supply Chain, Retail, Manufacturing, Sales, Skills


  • Milwaukee, United States Tax Airfreight Inc Full time

    Job DescriptionJob Description Job DescriptionHeavy Phone handling of Customer Service Team phone lineEnsure effective, efficient, and timely customer care for orders received via email and phone; polite and courteous response is criticalRespond to customer inquiries and troubleshoot problems as they occur, getting to the root cause of the concern...


  • Milwaukee, United States Lesaffre Group Full time

    Integrated in Supply Chain and Customer Service team, Customer Service Specialist handles all customer inquiries received by email or telephone. Independently manages order entry, order follow up, register complaints and manage reporting providing all needed information to customers to ensure order fulfilment and on time delivery. Support Logistics Dept...


  • Milwaukee, United States Lesaffre Group Full time

    Integrated in Supply Chain and Customer Service team, Customer Service Specialist handles all customer inquiries received by email or telephone. Independently manages order entry, order follow up, register complaints and manage reporting providing all needed information to customers to ensure order fulfilment and on time delivery. Support Logistics Dept in...


  • Milwaukee, United States Lesaffre Group Full time

    Integrated in Supply Chain and Customer Service team, Customer Service Specialist handles all customer inquiries received by email or telephone. Independently manages order entry, order follow up, register complaints and manage reporting providing all needed information to customers to ensure order fulfilment and on time delivery. Support Logistics Dept in...


  • Milwaukee, United States Curative Care Full time

    Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in the lives of children and families. We offer Coordinator, Patient, Service, High School, Retail, Healthcare


  • Milwaukee, United States Global Channel Management Full time

    About the job Customer Care Call Center Customer Care Call Center needs 1 year in telephone customer service or related experience Customer Care Call Center requires: Five days a week Monday - Friday. Eight (8) hour shifts between the hours of 7:55 AM 5:00 PM. Overtime may be required. High School diploma or GED A minimum of 1 year in telephone customer...


  • Milwaukee, United States Global Channel Management Full time

    About the job Customer Care Call Center Customer Care Call Center needs 1 year in telephone customer service or related experience Customer Care Call Center requires: Ø Five days a week Monday - Friday. Eight (8) hour shifts between the hours of 7:55 AM 5:00 PM. Overtime may be required. Ø High School diploma or GED A minimum of 1 year in telephone...


  • Milwaukee, United States Advocate Aurora Health Full time

    The Managed Care Enrollment Coordinator is a strategic role within managed care credentialing designed to facilitate the enrollment of Advocate Aurora Medical Group (AAMG) employed and contracted providers through all stages of onboarding in order to Credentialing, Coordinator, Processing, Enrollment, Healthcare, Business Services


  • Milwaukee, United States Curative Care Full time

    Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in the lives of children and families. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program.Performs the Referral...

  • Care Coordinator

    4 weeks ago


    Milwaukee, United States Wisconsin Community Services, Inc. Full time

    **Are you looking for a rewarding career with the opportunity to HELP PEOPLE? Do you have a Bachelor's or Master's degree in social work or a human service field? Are you kind, compassionate, and welcoming? Can you be a team player with a sense of humor? Join WCS!** We currently have a full-time **Care Coordinator** position available in our **Comprehensive...

  • Customer Service

    1 week ago


    Milwaukee, Wisconsin, United States SAELENS CORPORATION Full time

    : Lembak Global SourcingCustomer Service & Logistics CoordinatorPart-time; Flexibility in your days and hours of work$20-$25 per hourLembak Global Sourcing is seeking a motivated and detail-oriented individual to fill the role of Customer Service & Logistics Coordinator. The successful candidate will be responsible for managing customer inquiries, order...


  • Milwaukee, United States Advanced Care LLC Full time

    **Responsibilities** - Ensure clients receive their medication on time - Support clients who can’t move on their own - Help clients dress, bathe, eat etc. - Assist clients with physical therapy exercises - Cook meals according to the customer’s restrictions - Help customers with their shopping - Do necessary housekeeping to maintain a clean environment -...