Patient Access Manager

4 weeks ago


San Antonio, United States The CSI Companies Full time
CSI Companies has partnered with our client to seek a Patient Access Manager in San Antonio, Texas. Our client, with over 60 years of industry experience, has evolved into the most comprehensive healthcare provider in the region Salary: Negotiable + Annual BonusHours: Full-time, M-F (7-10 hour days - must be flexible) Job Summary: As the Patient Access Manager, you will play a pivotal role in the daily operations of Patient Access functions. Serving as a liaison between the Shared Service Center (SSC) and healthcare facilities, you will uphold the commitment to exceptional patient experiences while ensuring operational efficiency. Job Responsibilities:
  • Implement and uphold the Model AIDET guidelines in all patient interactions, ensuring adherence to patient experience expectations.
  • Oversee Quality Assurance (QA) processes for registrations across all registration areas.
  • Perform patient registration duties as needed to minimize wait times.
  • Address patient complaints promptly and effectively.
  • Supervise and maintain employee productivity.
  • Manage departmental operations reports, FTEs, and operating budgets.
  • Conduct monthly staff meetings and in-services for all relevant areas.
  • Assume on-call responsibilities to ensure adequate staffing and effective problem-solving.
Job Qualifications:
  • Bachelor's Degree in Business or a related field required.
  • Minimum of three years experience in Patient Access within an acute care setting.
What's in it for you?
  • Competitive Compensation & Annual Bonuses
  • Competitive PTO & Paid Holidays
  • Comprehensive Medical Benefits
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Paid Family Leave
  • Employee Stock Purchase Plans
  • Career Advancement Opportunities

If you are a dedicated professional seeking to make a meaningful impact in healthcare, we invite you to apply for this exciting opportunity

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