Current jobs related to Customer Experience Associate - New York - Springdale Ventures

  • Customer Experience Associate

    4 weeks ago

    New York, New York, United States Studs Full time

    Customer Experience AssociateJoin Studs, a pioneering experiential retail and e-commerce brand, as a Customer Experience Associate. As a key member of our team, you will be responsible for delivering exceptional customer support experiences that drive brand loyalty and love.Key Responsibilities:Deliver exceptional customer service through email, text, and...

  • Customer Experience Associate

    4 weeks ago

    New York, New York, United States Asphalt Green Full time

    {"title": "Customer Experience Associate", "description": "About the RoleAsphalt Green is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and memorable experience at our...

  • Customer Experience Associate

    1 month ago

    New York, United States KITH Full time

    ABOUT THE ROLE Location: Kids Soho Store Status: Part-Time and/or Seasonal Compensation: $17/hr + Commission(s)* Position Summary: The KITH Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide best-in-class service to all...

  • Customer Experience Associate

    3 weeks ago

    New York, United States KITH Full time

    ABOUT THE ROLE Location: Kids Soho Store Status: Part-Time and/or Seasonal Compensation: $17/hr + Commission(s)* Position Summary: The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide best-in-class service to all...

  • Customer Experience Associate

    2 months ago

    New York, United States KITH Full time

    ABOUT THE ROLE Location: Women's Store (Soho) Status: Seasonal Compensation: $17.00/hr Position Summary: The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide best-in-class service to all customers and clients. The...

  • Customer Experience Associate

    1 month ago

    New York, New York, United States Block Renovation Full time

    {"title": "Customer Experience Associate", "description": "About the RoleBlock Renovation is seeking a Customer Experience Associate to elevate the renovation experience for homeowners and their general contractors. This role will provide crucial support throughout home renovation projects, responding to homeowner inquiries and proactively engaging with...

  • Customer Experience Associate

    3 weeks ago

    New York, New York, United States Block Renovation Full time

    {"title": "Customer Experience Associate", "description": "About the RoleBlock Renovation is seeking a Customer Experience Associate to elevate the renovation experience for homeowners and their general contractors. This role will provide crucial support throughout home renovation projects, responding to homeowner inquiries and proactively engaging with...

  • Customer Experience Associate

    1 month ago

    New York, New York, United States LOLA Full time

    Customer Experience AssociateLOLA is seeking a highly skilled and empathetic Customer Experience Associate to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our customers.Key Responsibilities:Provide timely and effective responses to customer inquiries via email,...

  • Customer Experience Associate

    1 month ago

    New York, New York, United States KITH Full time

    About the RoleThe KITH Customer Experience Associate is the ultimate team player, responsible for delivering best-in-class service to all customers and clients. As the customer's concierge, you will specialize in all areas of the store's operations, ensuring a seamless and engaging experience from beginning to end.ResponsibilitiesCommunicate effectively with...

  • Customer Experience Associate

    2 months ago

    New York, New York, United States WEIS LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at WEIS LLC. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...

  • Associate, Customer Experience

    2 months ago

    New York, United States Block Renovation Full time

    About Block Block is a renovation platform transforming the $450 billion renovation industry. Our mission is to enable millions of homeowners to create spaces they love and thousands of contractors to build thriving businesses. We're well on our way, serving customers from coast to coast with our technology platform and contractor network. About the Role...

  • Customer Experience Associate

    4 days ago

    New York, New York, United States Unlimited Biking Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to customers via phone, email,...

  • Customer Experience Associate

    2 months ago

    New York, United States CoStar Astrology Full time

    **Customer Experience Associate** New York | Full Time *Just three years in, 15% of young people in the US (18-25) have tried CoStar. That growth has been entirely through word of mouth we have never spent on ads. We have millions of active users, have raised $6m, and just launched our second paid feature.* *For thousands of years, astrology has functioned...

  • Customer Experience Associate

    2 weeks ago

    New York, New York, United States Nestig Full time

    About NestigNestig is a direct-to-consumer brand that aims to create a delightful shopping experience for children's spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones.Job OverviewWe are seeking a highly skilled Customer Experience Associate to join...

  • Sales Associate

    1 month ago

    New York, New York, United States Monica + Andy Full time

    Job DescriptionAt Monica + Andy, we're seeking a highly skilled and customer-focused Sales Associate to join our Customer Experience team. As a Sales Associate, you will be responsible for delivering exceptional customer service, creating a joyful shopping experience, and building a loyal client base.We're looking for someone who is empathetic, confident,...

  • Customer Experience Associate

    3 weeks ago

    New York, United States Dandelion Travels Full time

    About the job Customer Experience Associate Do you want to work remotely from home? Simply just work from anywhere? Do you want to work in an environment that values YOU and sets you up for SUCCESS? You are extremely valuable as you are the main point of contact for clients. You are responsible for creating unique travel itineraries, processing payments,...

  • Seasonal Customer Experience Associate

    4 weeks ago

    New York, United States Murray s Cheese Full time

    Job Title: Seasonal Customer Experience AssociateAt Murray's Cheese, we're seeking a Seasonal Customer Experience Associate to join our team. As a champion of customer service and fulfillment operations, you'll be responsible for supporting customer service via phone, email, and/or chat, answering questions, placing orders, and helping to resolve issues with...

  • Sales Associate

    4 weeks ago

    New York, New York, United States Charles Tyrwhitt Full time

    About Charles TyrwhittAt Charles Tyrwhitt, our purpose is to make it easy for men to dress well. We take care of the entire wardrobe, providing stylish solutions for every occasion. Our team is passionate about delivering exceptional customer service and providing a warm welcome to our shop.Job SummaryWe are seeking a confident Sales Associate to join our...

  • Customer Experience Associate

    2 weeks ago

    York, Pennsylvania, United States Weis Markets Full time

    Customer Experience Associate Job DescriptionWeis Markets is seeking a Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key...

  • Seasonal Customer Experience Associate

    3 weeks ago

    New York, United States KITH Full time

    ABOUT THE ROLE Location: Soho Store Status: Seasonal Compensation: $17.00 Position Summary: The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide best-in-class service to all customers and clients. The Customer...

Customer Experience Associate

5 months ago

New York, United States Springdale Ventures Full time

Location **Customer Experience Associate**

Company Location New York, New York Entry Level Operations **Customer Experience Associate**

**About Hazel**

Hazel is a line of luxe, innovative femme care for the ever-evolving woman. Were empowering her with elevated, ground-breaking products starting with a disposable brief for incontinence.

Legacy players control the market, so they have no incentive to innovate. They are still offering her a bulky, diaper-like solution. Were making her feel seen and understood with a disposable brief that's super-thin, powerfully absorbent, and looks and feels like a chic pair of underwear.

We embrace everything that comes with being a woman even leaks. We believe in talking about taboos and subverting stereotypes. Were here to make women feel less ashamed and alienated, and more like their empowered marvelous selves as they age.

**The Role**

Hazel is looking for an empathetic, self-motivated, problem solver to help provide the best customer experience. As a founding member of the Customer Experience Team, you will own the voice of Hazel on our front lines, find ways to connect with customers, and gracefully address and resolve customer inquiries via email, SMS, live chat, and social channels.

**Youll Do**

* Serve as the voice of Hazel and create exceptional and memorable experiences with our customers

* Moderate channels and ensure customer inquiries are handled with empathy and timeliness

* Work with management to develop initiatives and policies to improve the customer experience

* Become an expert on our product and brand, and offer exceptional customer service, proactively spotting problems before they occur

* Develop and analyze reports on customer inquiries to better serve our customers

* Go above and beyond to help the team in various tasks, as needed

**You have**

* 2-3 years in customer service or a service-oriented role (at a startup is a major plus, e-commerce is even better)

* Ability to communicate clearly, confidently, and enthusiastically via phone, email, and chat

* Strong judgment and service- and solution-oriented approach

* An interest working in Customer Service

**We offer**

* Competitive salary & equity packages

* Flexible vacation policy and generous holiday observances

* High-quality health insurance

* Complex challenges way beyond your comfort zone

* The opportunity to be part of a values-driven, hardworking, and diverse group of people who care about driving forward Hazels mission

**Our Commitment**

Hazel is an Equal Opportunity Employer that celebrates diversity by bringing together individuals with different backgrounds and points-of-view. We strive to create an inclusive culture where everyone feels valued, a sense of belonging, and can do their best work together.

Hazel provides equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth, and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Hazels commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline, and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.