Entry Level Customer Service Assistant

1 week ago


Las Vegas, United States Ideaboxpro Full time
Join Ideaboxpro as a Entry Level Customer Service Assistant

About Us: At Ideaboxpro, excellence is our standard. We strive to provide the highest quality consulting services and continually seek to improve and exceed our clients' expectations. Our commitment to excellence is reflected in every project and interaction we undertake.

Position: Entry Level Customer Service Assistant

Description: We are seeking a highly motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This is an excellent opportunity for individuals looking to start their career in customer service within a thriving organization. As a Customer Service Assistant, you will play an integral role in delivering exceptional support to our valued customers.

Responsibilities:
  • Greet customers warmly and ascertain their needs in a professional manner.
  • Assist customers via phone, email, and in-person to resolve inquiries and issues promptly.
  • Maintain accurate records of customer interactions and transactions in our database.
  • Provide product and service information to customers and guide them through choices that best meet their needs.
  • Handle returns, exchanges, and other customer requests, ensuring high customer satisfaction levels.
Qualifications:
  • High school diploma or equivalent; further education or customer service training is a plus.
  • Strong verbal and written communication skills with an emphasis on customer engagement.
  • Ability to work effectively in a team-oriented environment and independently when necessary.
  • Proficiency in using computers and navigating various software applications.
  • Excellent problem-solving skills and the ability to think quickly on your feet.
  • Strong organizational skills and attention to detail in handling customer inquiries.
Benefits:
  • Competitive salary: $700 to $900 per week.
  • Opportunities for growth within the company.
  • Health and wellness benefits.
  • Paid time off and holiday pay.
  • Supportive and collaborative work environment.
Work Details:
  • Work Type: In-person (this role is strictly on-site)
  • Hours: Minimum 40 hours per week
Location:
  • Las Vegas, NV

Be part of a dynamic team where excellence is at the heart of everything we do

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