Patient Service Representative II

4 weeks ago


Lagrange, United States Silver Cross Ltd Full time

Patient Service Representative II Patient Service Representative II Apply locations PSMG - Orland MOB - LaGrange Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: R-0008028 Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us It’s the way you want to be treated. Position Summary: Responsible for coordinating all after visit activities including collection, review and update of all practice-specific forms, printing of the After Visit Summary (AVS), communicating payment policies regarding amounts due for current services and prior balances, collection of payments, assistance with scheduling follow-up appointments and procedures, and ensuring pre-visit clearing for the patient on the date of service if these activities have not been fully completed in advance. Required Qualifications: Associate or Bachelor's degree preferred; High school diploma required. Prior experience and in-depth knowledge of insurance preferred. Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. Exceptional customer service skills including the ability to use independent thinking, sound judgment, and creativity when resolving customer issues. Ability to balance multiple priorities and effectively handle challenging situations. Excellent verbal communication skills. Ability to use personal computers and select software applications. Work Shift Details: Days, Training on-site for 4-6 weeks and then full remote. WFH. Department: PSMG MGMT SERVICES About Us INSPIRING HEALTHY RELATIONSHIPS THROUGH AN INCLUSIVE CULTURE AT SILVER CROSS. #J-18808-Ljbffr



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