Human Resource Manager

2 weeks ago

Peachtree Corners, United States Capstone Logistics Full time

Shift:

1st Shift

8am - 5pm

Mon, Tues, Thurs - Onsite

Wed & Friday - Remote

Compensation:
Competitive

Human Resource Manager

(Strong Investigation Experience Needed)

Peachtree Corners, GA

1st Shift

8am - 5pm

Mon, Tues, Thurs - Onsite

Wed & Friday - Remote

About the company:

Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers. We specialize in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

Job Summary:

This role will oversee the daily HR workflow for Capstone Warehouse Services (CWS) corporate and field operations, including compliance, associate and manager relations and training, with a particular focus on accuracy, productivity and process improvement. Supervise and support team of HR Coordinators/Generalists responsible for handling HR-related activities. Serve as valued partner to the field through cultivating relationships with site management and recommending solutions and new approaches that align with business goals and maximize workforce effectiveness.

Supervisory Responsibilities:

  • Supervise HR Coordinators and Generalists
  • Set goals and performance targets for HR staff and provide constructive feedback to help achieve them
  • Help with recruiting, interviewing and onboarding new Generalists within the HR department

Essential Functions:

Responsibilities:

  • Conduct, guide and act as escalated point of contact for investigations and associate relations activities including conflict resolution, performance issues, disciplinary action and terminations
  • Oversee ticketing system, hotline cases, background checks, I9s and other HR activities. Develop service level metrics to measure and monitor progress
  • Review internal HR SOPs/processes. Assess the efficiency of current HR activities to improve efficiency and decrease busy work whenever possible
  • Administer and advise on PTO and sick pay
  • Understand and help others to interpret company policies and federal and state laws
  • Provide status updates and escalate items to HR Director as needed/required
  • Handle special projects as needed

Performs Additional Responsibilities As Assigned

Qualifications:

education and/or experience:

  • Bachelors degree, preferably in Human Resources, Business or related discipline
  • 5 or more years of experience in Human Resources, ideally within large, rapidly changing organizations with a large blue collar employee population
  • 2 or more years of supervisory experience
  • HR Certification preferred
  • Experience with Service Now preferred

Knowledge, skills and abilities:

  • Effective communicator (verbal and written) that can present findings and gain agreement on recommended solutions and outcomes
  • Organized with the ability to prioritize and manage multiple projects and tasks effectively and to delegate when appropriate
  • Strong analytical and problem-solving skills
  • Acts with integrity, professionalism and confidentiality at all times
  • Thorough knowledge of employment-related laws and regulations
  • Intermediate technology skills with a can-do attitude toward new software
  • Curious mindset with an interest in getting issues resolved and over the finish line.

#LI-MW2

#CB

Capstone Logistics, LLC is part of The Transportation and Logistics industry which has been designated a "Critical Infrastructure Segment". As a "critical infrastructure industry" worker in the Transportation and Logistics industry, associates are considered exempt from local restrictions such as curfews, shelter-in-place orders, and other mobility restrictions when reporting to, returning from, or performing his or her work functions.

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