Computer Client Support Analyst, Asc
2 weeks ago
Job ID: 23-04971 Job Title: Computer Client Support Analyst, Asc Location: Sacramento, CA Duration: 12 Months Pay Range: $522.30/hr on W2 Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startup Job Summary •New workers starting on assignments will be onsite at the TSC: Provides opportunity for in-person training and mentorship from fellow team members •Workers to be assessed for hybrid work model: Workers will be assessed based on criteria such as training completion, grasp of training material, ability to work independently and meeting assignment metrics Top Skills •Windows Microsoft application experience •Troubleshooting IT related issues (preferably with call center experience) •iOS (iPhone, iPad) application support and troubleshooting •Computer networking experience, including LAN, Wi-Fi , printers, and peripheral device •Driven to help and support clients with outstanding customer service. •Ability to meet attendance expectations. Day to Day Activity •Provides remote client desktop support via phone with basic level technical understanding and capability in Microsoft Operating Systems to reset Network and Application passwords, unlock Network Account access and support application, hardware, and software outage recovery •Administers active, professional, and customer service oriented, 2-way communications and 'knowledge transfer' within assigned team/function, in real-time •Fosters strong Teamwork culture intra and inter TSC, with coworkers and stakeholders •Create/Assign incident tickets and work orders based on priority, impact and complexity to the appropriate fix agents. Must be able to follow through on assigned tags to completion •Assesses and ensures process and work conforms to existing policies, standards and guidelines •Complete documentation of service requests within established time frames Minimum Qualifications: - High School Diploma or equivalent - 6 months of IT service/help desk or Call Center operations experience - Basic knowledge and experience with Microsoft Office Suite, Microsoft Windows operations systems, and enterprise network environment - Strong customer service skills - Ability to learn quickly and transfer essential knowledge to team members - Adheres to work instructions and/or processes as defined in Run-Books and Playbooks - Strong communication skills - Demonstrates work quality and efficiency - Open and adaptable to change - Passion for safety Americans with Disabilities Act (ADA) If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department Other Employment Statements Intelliswift participates in the E-Verify program.
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Computer Client Support Analyst, Asc
1 week ago
Sacramento, United States CareerBuilder Full timeJob ID: 23-04971Job Title: Computer Client Support Analyst, AscLocation: Sacramento, CADuration: 12 MonthsPay Range: $522.30/hr on W2 Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most...
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Business Support Analyst
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Sacramento, United States CareerBuilder Full timeThis position supports the California Department of Public Healths (CDPH) mission and strategic plan by advancing the health and well-being of Californias diverse people and communities. As an employee of the Women, Infants, and Children (WIC) Divisions Operations Team, specifically the Business Support Section, the incumbent supports the section chief, who...
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LEVEL 2 Help Desk + Computer Support Engineer
2 weeks ago
Sacramento, United States Calm Computing Inc Full timeJob DescriptionJob DescriptionWe are The I.T. Concierge for our clients.We provide a superior customer experience and top-tier support.If you:- love working with people,- love providing boutique-level customer service,- Are solution-focused- Are a superb problem solver- Highly adept with Business Technology;- Calm would love to speak with you. We are...
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Sacramento, United States ABSO Technologies, Inc. Full timeJob DescriptionJob DescriptionOur computer technicians play a vital role in providing superior hardware focused field service support to commercial customers of major PC and printer manufacturers. The best field technicians are independent self-starters who have the drive, technical aptitude, and interpersonal skills to perform component-level hardware...
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Sacramento, United States Comtello Full timeJob DescriptionJob DescriptionWe have a 1-year hybrid Business Analyst contract that may be extended by our client for another 1 year. The anticipated start is in early May 2024.Our client is currently working remotely. However, the Business Analyst may periodically be required to work onsite at our client offices in Sacramento, California. The Business...
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Sacramento, United States Alvearium Marketing Full timeAlvearium Marketing delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client...
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Entry Level Client Support Specialist
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Sacramento, United States AVM California Solutions Full timeJob DescriptionJob DescriptionAlvearium Marketing delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us...
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Support Analyst/IT Help Desk Analyst
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Sacramento, United States AMISEQ Full timeNote: Need Typing Test results for submission is mandatory. Job Description: o High School Diploma or equivalent o 1 year of IT service/help desk operations experience o Complete service requests and troubleshoot computer and device problems via the telephone & web channels o Standard knowledge and experience in MS Office Suite, MS operations systems, and...
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Support Analyst/IT Help Desk Analyst
Found in: Appcast US C2 - 3 weeks ago
Sacramento, United States AMISEQ Full timeNote: Need Typing Test results for submission is mandatory. Job Description: o High School Diploma or equivalent o 1 year of IT service/help desk operations experience o Complete service requests and troubleshoot computer and device problems via the telephone & web channels o Standard knowledge and experience in MS Office Suite, MS operations systems, and...
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Support Analyst/IT Help Desk Analyst
3 weeks ago
Sacramento, United States AMISEQ Full timeNote: Need Typing Test results for submission is mandatory. Job Description: o High School Diploma or equivalent o 1 year of IT service/help desk operations experience o Complete service requests and troubleshoot computer and device problems via the telephone & web channels o Standard knowledge and experience in MS Office Suite, MS operations systems, and...
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Business Analyst
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Sacramento, United States Peacefestival Full timeOpportunities for Business Analyst in Sacramento, CA Remote positions only Search completed. Found 0 matching records. Opportunities for Business Analyst in Sacramento, CA Remote positions only Search completed. Found 0 matching records. Experienced Business Analyst - Business Service Transition/Ops- Roseville, CA Gainwell Technologies Summary As a...
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Data Analyst
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Sacramento, United States System Soft Technologies Full timeData Analyst (Hybrid, Sacramento, CA)Estimated Start Date: May 20, 2024Estimated End Date: June 30, 2028 (with possible extension)Interview Dates: May 6 – May 10, 2024Location: Remote, with periodic onsite work in Sacramento, CAWork Schedule: Monday through Friday, 8:00 am to 5:00 pm Pacific TimeProject Description: Consultant will lead Data Cleansing...
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Data Analyst
Found in: Appcast US C2 - 3 weeks ago
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Sacramento, United States CHILD SUPPORT DIRECTORS ASSOCIATION Full timeAre you an energetic, self-motivated, creative problem-solver with attention to detail? If so, we encourage you to apply! If this sounds like a positive and exciting opportunity for you, then apply and tell us why. We would love to have you join our team! Under the direction of the Staff Services Manager I (SSMI), the incumbent works independently and...
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SuccessFactors ECB Technical Analyst
Found in: Appcast US C2 - 23 hours ago
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Sacramento, United States Speridian Technologies Full timeJob DescriptionJob DescriptionSperidian Technologies is currently recruiting for a Business Solutions Analyst for our State of CA client. This person will be part of a state of the art, extremely vast, IT modernization project with a variety of cross-functional teams.This is a remote role, however there will be meetings in the Sacramento area several...
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NetSuite Suitebilling/ ARM Consultant
Found in: beBee jobs US - 2 weeks ago
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