Student Services Program Coordinator II and

2 weeks ago

Charleston, United States Trident Technical College Full time

Job Responsibilities: Serves as the one-stop resource for students. This position will serve as a single point of contact for students, supporting admissions, academics, student services, and finance to help prospective, incoming, and current students achieve their educational and career goals within defined timelines. Maintains student records and applies policies following established procedures. This positions primary responsibilities include, but are not limited to: Provide proactive, accurate guidance to students at all stages: prospective, incoming, continuing, and returning. Offer one-on-one advising for dual-enrolled students, assisting with financial and academic planning for post-high school enrollment. Support admissions, registration, placement exams, testing, and document processing. Serve as a liaison between students and internal/external departments to resolve issues and support success. Counsel students regarding financial aid, South Carolina student aid, veterans benefits, and semester payment plans. Ensure completeness of application documents and determine eligibility for aid. Maintain accurate student records through data entry, scanning, and the use of college systems. Extract and interpret data to guide long-term student planning and support academic goals. Accept transcripts and assist transient students. Contribute to the continuous improvement of student services processes. Provide multi-channel service, including in-person, phone, email, and virtual support. Minimum and Additional Requirements: This position requires a bachelor's degree and experience in student services programs. Preferred Qualifications: Ideal candidate will have experience supporting Student Services, Academic Affairs, and Finance & Administration functions, proficiency with computer software and integrated student database systems, strong communication skills, analytical and problem-solving skills, ability to work independently, and exceptional customer service, organizational, and time management skills. Additional Requirements: Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. Application Instructions: Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, or faxed to 843.574.6682 or emailed in PDF format to Employment@tridenttech.edu by the deadline date and time. Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy. #J-18808-Ljbffr

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