Customer Service Center Bilinge Espaol y Portugus

2 weeks ago


Kennedy Space Center, United States JYSK Full time

**Customer Service Center Bilinge Espaol y Portugus - Oficinas Centrales JYSK**

* C/ Alto Gaspar del Haro, 15 Parque Empresarial, Cheste, Valencia, Espaa

* A jornada completa

**Descripcin de la empresa**

JYSK es la marca de muebles, decoracin y sistemas de descanso de origen escandinavo por excelencia. Desde que abrimos nuestra primera tienda en Dinamarca en 1979 no hemos dejado de crecer y hoy, con ms de 3000 tiendas, estamos presentes en ms de 50 pases de todo el mundo.

**Descripcin del empleo**

**Entonces te estamos buscando**

Formars parte de un equipo dinmico, responsable de gestionar las consultas de los clientes y de establecer slidas relaciones con ellos, tanto internas como externas. Sers el primer punto de contacto para todas las consultas de los clientes.

- Sers el punto de entrada para varias consultas y transmitirs estas consultas tcnicas a nuestros expertos internos

- Funciones de administracin y documentacin

- Apoyo a la tramitacin de pedidos

Con base en nuestra oficina en Cheste (Valencia), **tus principales responsabilidades** se centrarn en la atencin al cliente nacional e internacional en cuanto a la gestin y resolucin de incidencias y la venta directa.

Funciones administrativas propias del puesto:

- Atencin de las solicitudes de los clientes por correo electrnico, chat y telfono

- Gestionar estas solicitudes y resolverlas lo ms rpido posible o derivar el informe al equipo tcnico correspondiente para su resolucin

- Hacer un seguimiento de las incidencias y garantizar la satisfaccin del cliente

**Requisitos**

- Bilinge en Espaol y Portugus (o C1 en ambos idiomas)

- Capacidad de comunicacin.

- Actitud proactiva y positiva.

- Orientacin al servicio.

- Disposicin a aprender.

- Espritu emprendedor e iniciativa.

- Adaptacin al entorno internacional de la empresa.

- Disponibilidad de lunes a domingo.

Valorable:

- Conocimiento de nuestros productos o de productos similares.

- Ingls B2

- Manejo de SAP

La posibilidad de integrar un nuevo proyecto en una multinacional en expansin.

Tambin:

- Condiciones salariales competitivas

- Descuento para empleados en todas las tiendas JYSK

- Seguro mdico privado

- Formacin continua y posibilidad de progresin profesional dentro de la empresa

- Ambiente de trabajo muy positivo y espritu de equipo

**Informacin adicional**

Te mantendremos informado/a durante todo el proceso mediante el e-mail y nmero de telfono que nos proporciones en tu candidatura.

Aprovecha esta oportunidad y entra a formar parte de JYSK, una empresa donde el esfuerzo y la dedicacin tienen su recompensa.

#BringDedicationMeetPossibilities

Si quieres conocer ms sobre nuestros Valores y Liderazgo, haz clic

Customer Service Center Bilinge Espaol y Portugus - Oficinas Centrales JYSK

* C/ Alto Gaspar del Haro, 15 Parque Empresarial, Cheste, Valencia, Espaa

* A jornada completa



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