Social Media Community Manager

1 week ago

Chicago, United States Fitch Group Full time

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch's Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch's ERGs are available to connect employees with others within the organization to offer professional and personal support.

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Social Media Community Manager

Fitch Group Marketing is currently seeking a Social Media Community Manager based out of our Chicago (other hub cities will be considered) office.

Fitch Group Marketing is looking for a highly motivated B2B Social Media Community Manager in New York (potentially from other US cities) to join our growing team. This role will be responsible for managing social media and community initiatives primarily across Fitch Ratings, also supporting across the Fitch Group businesses. Working closely with Fitch Ratings' global marketing team, the Corporate Communications team and Fitch Group stakeholders and business units, the Social Media Community Manager will develop and execute innovative social media strategies to support objectives and develop a community calendar to feed into Ambassador and Employee Advocacy initiatives.

What We Offer:

  • Be part of an amazing team
  • Opportunity to work with multiple stakeholders
  • Driving initiatives
We'll Count on You To:
  • Manage and grow Fitch Ratings and Fitch Group brands across global social media platforms including LinkedIn, Twitter, Facebook, and Instagram
  • Work with the Social lead to develop, execute, and optimize Fitch Ratings social media strategy and tactics to increase engagement and grow followers across channels
  • Work closely with global marketing teams, internal stakeholders, and external partners across the business for potential social media marketing collaborations
  • Support with social media strategies and campaigns across Fitch Group businesses
  • Support the Social lead with specific projects and initiatives
  • Design and deliver organic social media campaigns to support Fitch Ratings objectives, leveraging best practice methods, paid experience also preferable, with knowledge of ABM
  • Work with the Social lead on the internal social media policy and support all social media monitoring and listening requirements. Coordinate with Risk and Compliance teams as needed.
  • Analyze, monitor, and report on social media campaign performance metrics, effectiveness, and business impact. Provide insights and recommendations to stakeholders and business marketing teams to make more informed decisions and refine strategies to improve engagement and reach
  • Ensure timely delivery of reports, working with partners and colleagues to pull relevant information together
  • Lead, manage and evolve Fitch Ratings Social Media ambassador program, providing support and best practice guidance to the ambassadors.
  • Build and develop our employee advocacy programme
  • Lead on the social media content calendar to feed into our advocacy initiative
  • Produce high quality social media content, leveraging existing web site content, research, video, thought-leadership articles, and product collateral, with internal stakeholders
  • Moderate and interact with posts from Fitch's followers, clients, customers, ambassadors, key influencers encouraging ongoing discussion to grow Fitch's online community
  • Ensure all content is accurate, relevant and compliant with industry standards and internal social media policies
  • Stay abreast of industry trends and key competitors' social media and communities to identify areas of opportunity
  • Collaborate with design/creative and content teams to create innovative social media content that drive authentic engagement, ensuring brand visual and tone consistency
  • Stay abreast of industry trends and key competitors' social media and communities to identify areas of opportunity
  • Stay up-to-date with current technologies and best practices in social media, design tools and applications
What You Need to Have:
  • Bachelor's degree in marketing, communications, advertising or a similar field
  • 3+ years of marketing experience; B2B financial services experience a plus
  • 3+ years of experience managing social media platforms (LinkedIn, Twitter, Facebook, etc)
  • Experience with social media monitoring and management tools for publishing, reporting, and social listening (i.e. Hootsuite, Sprinklr, Brand watch, Twitter Analytics, Facebook Insights, etc.)
  • Proven experience with crafting and executing effective social and community strategies across multiple channels, working with ambassadors and employee advocacy
  • Proficiency in MS Office preferred (Word, Excel, PowerPoint)
  • Exceptional writing, proof reading and oral communication skills, with strong attention to detail and accuracy
  • Proven ability to work with various parties and demonstrate strong interpersonal skills as the role will be liaising with stakeholders and team members internally and vendors externally
  • Strong analytical skills and ability to translate analysis into actionable recommendations
What Would Make You Stand Out:
  • Paid and Organic social experience
  • Excellent project management including planning, organizing, and executing simultaneous projects and activities, and time management skills
  • Effective multi-tasking, decision making, and critical thinking skills
  • Excellent interpersonal skills, collaborative and team-oriented


Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:

www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

#LI-JF1 #LI-Hybrid

  • Social and Digital Media Strategist Social Media

    2 days ago

    Chicago, United States Social Driver Full time

    Location: Remote About Social Driver: Social Driver is a digital agency with the strategies, ideas, creative, and technology to connect with people today, across websites, social media, branding, marketing, advocacy, and more. Our vision is to be the trusted agency partner for our clients. Our company mantra captures our mission, culture, and values: We...

  • Social and Digital Media Strategist Social Media

    1 month ago

    Chicago, United States Social Driver Full time

    Location: Remote About Social Driver: Social Driver is a digital agency with the strategies, ideas, creative, and technology to connect with people today, across websites, social media, branding, marketing, advocacy, and more. Our vision is to be the trusted agency partner for our clients. Our company mantra captures our mission, culture, and values: “We...

  • Social Media Community Manager

    2 weeks ago

    Chicago, United States Fitch Solutions Full time

    At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and...

  • Social Media Community Manager

    2 weeks ago

    Chicago, United States Fitch Ratings Full time

    At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and...

  • Social and Digital Media Strategist

    1 month ago

    Chicago, United States Social Driver Full time

    Job DescriptionJob DescriptionSalary: Location: RemoteAbout Social Driver: Social Driver is a digital agency with the strategies, ideas, creative, and technology to connect with people today, across websites, social media, branding, marketing, advocacy, and more. Our vision is to be the trusted agency partner for our clients. Our company mantra captures our...

  • Social Media Intern

    1 month ago

    Chicago, United States DroneHub Media Full time

    Job DescriptionJob DescriptionWe are looking for a Social Media Intern to join our team! You will be responsible for multiple social media accounts, as well as completing various administrative tasks.Responsibilities:Manage weekly content calendars for social media accountsSchedule & post daily contentReview content before it is posted and sharedEnsuring...

  • Social Media Intern

    1 month ago

    Chicago, United States DroneHub Media Full time

    Job DescriptionJob DescriptionWe are looking for a Social Media Intern to join our team! You will be responsible for multiple social media accounts, as well as completing various administrative tasks.Responsibilities:Manage weekly content calendars for social media accountsSchedule & post daily contentReview content before it is posted and sharedEnsuring...

  • Social Media Community Manager

    1 month ago

    Chicago, United States Abbott Laboratories Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.Working at...

  • Social Media Community Manager

    1 week ago

    Chicago, United States Abbott Laboratories Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. **Working...

  • Social Media

    2 weeks ago

    Chicago, United States LogicGate Full time

    LogicGate was founded with a rebellious spirit and lofty objective: to build a modern risk management platform that helps our customers grow by transforming business risks into opportunities. Since our founding in 2015, we've secured more than $156M in four funding series to help us grow into the company we are today, but we're not done yet. LogicGate...

  • Social Media Manager

    5 days ago

    Chicago, United States AKA Comp Solutions company Full time

    Job Description Job Description Come work at our company where you can make a difference as a Social Media Manager! You will be in charge of representing our company by building a social media presence for our brands. Run social media advertising campaigns and drive engagement by creating high-quality original was written and visual content. Engage...

  • Social Media Manager

    2 weeks ago

    Chicago, United States @properties Christie's International Real Estate Full time

    Summary: Christie's International Real Estate is seeking an organized and driven Social Media Manager to assist in the management and execution of social media programs and efforts. The Social Media Manager will report to the CMO and will implement organic and paid initiatives for the Christie's International Real Estate brand. Partnering with the CMO and...

  • Social Media Manager

    2 weeks ago

    Chicago, United States AKA Comp Solutions Full time

    Job DescriptionJob DescriptionCome work at our company where you can make a difference as a Social Media Manager! You will be in charge of representing our company by building a social media presence for our brands. Run social media advertising campaigns and drive engagement by creating high-quality original was written and visual content. Engage...

  • Social Media Manager

    4 weeks ago

    Chicago, United States Institute of Food Technologists Full time

    Summary/Objective The Social Media Manager is responsible for building and monitoring IFT's social media presence to drive awareness, foster engagement, and deepen relationships with food science and innovation professionals. This role will own the day-to-day strategy, management, and execution of all organic and paid social media efforts, including creating...

  • Social Media Manager

    1 month ago

    Chicago, United States Christie's International Real Estate Full time

    Summary:Christie’s International Real Estate is seeking an organized and driven Social Media Manager to assist in the management and execution of social media programs and efforts. The Social Media Manager will report to the CMO and will implement organic and paid initiatives for the Christie’s International Real Estate brand. Partnering with the CMO and...

  • Social Media Manager

    3 weeks ago

    Chicago, Illinois, United States Amylu Foods, LLC. Full time

    Amylu Foods is a nearly 100-year-old Chicago-based sausage maker. A pioneer of chicken sausage using fresh, unique ingredients that you can see, we're now an established leader in the category. The company emphasizes controlled manufacturing practices (small batches, hand-crafted products), uses simple, clean ingredients in its products and maintains an...

  • Social Media Manager

    3 weeks ago

    Chicago, United States National Black MBA Association Full time

    The Opportunity Hyatt seeks an enthusiastic Social Media Manager to join our Global Social Media Team. In this role, you will be collaborating closely with the broader Social, Brand, DE&I, and Communications teams, where you’ll be instrumental in continuing to make World of Hyatt a standout brand on social media. You will be part of a team passionate about...

  • Social Media Manager

    4 weeks ago

    Chicago, United States KICS FC Full time

    **Job Title**: Social Media Manager at Chicago KICS Football Club **Location**: Chicago, IL (Hybrid) **About KICS FC**: Chicago KICS Football (Soccer) Club "KICS FC" offers an unparalleled experience that fuels a life-long-love for the game and embraces the importance of diversity, equity, inclusion, and belonging, to aspire greatness of all backgrounds...

  • Social Media Manager

    4 weeks ago

    Chicago, United States The Tie Bar Full time

    **Overview of Responsibilities** - Owns Social Media Channels, Community Management, and Analytics for the brand - Monitors social media channels for industry trends - Reviews analytics and uses data to inform the social media strategy - Collaborates with the team to create a social media calendar - Creates an active social media presence to boost brand...

  • Social Media Manager

    1 month ago

    Chicago, United States Amylu Foods Full time

    Amylu Foods is a nearly 100-year-old Chicago-based sausage maker. A pioneer of chicken sausage using fresh, unique ingredients that you can see, we’re now an established leader in the category. The company emphasizes controlled manufacturing practices (small batches, hand-crafted products), uses simple, clean ingredients in its products and maintains an...