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Program Associate

4 months ago

San Francisco, United States Family Connections Centers • Webmaster Full time

Job Title:

Program Associate Reports To:

Family Support Director Location:

Agency (Visitacion Valley) Compensation:

$25-27/hr,

hourly, depending on experience Classification:

Non-Exempt, Part-time Schedule:

Monday-Friday

20 hrs (9:00am-1:00pm)

with occasional weekends Date:

May

30, 2024

To Apply:

Review full posting. If you match our qualifications and interests, please click "apply now" to submit your cover letter and resume. (An account creation is not required.)

Position Overview In accordance with Family Connections’ mission and standards, the program assistant works in partnership with parents/ caregivers, staff, and community agencies to build collaborative relationships and provide quality customer service.

About Family Connections Centers: Family Connections Centers’ (FCC) mission is to support the development of strong, healthy families and thriving communities. We create opportunities for people of different backgrounds to work together cooperatively, sharing cultures, values, knowledge, and resources. We offer an array of interconnected, participant-driven programs that include early childhood education, family support, and K-5 education. Visit

fccenters.org

to learn more.

Essential Responsibilities

Provide high level customer service and hospitality to participants Answers and directs all agency incoming phone calls Provide participants with Information and Referrals, handouts, forms, and other information Conduct inventory and organization of materials and supplies Support with daily programming, ex. Data entry, reminder calls, texts to participants Setup and cleanup of workshops and activities, confirming with attendees, and arranging childcare and food Assist with event planning and logistics of community and family events as part of the team Staff community event and outreach event in the community Provide Early Childhood Programs support: co-facilitate PCI groups, set up, conduct intakes Perform other duties as needed or requested by the supervisor

Qualifications / Requirements:

High School Degree; BA preferred Minimum two year of administrative office experience Experience working with diverse communities including low-income families Strong administrative and organizational skills, including computer literacy and familiarity with

Microsoft Office Suite, zoom or similar software. Excellent organizational skills and attention to detail. Outstanding customer service skills Ability to operate general office equipment. Excellent verbal, written, listening, and interpersonal communication skills Ability to type 50 words a minute Professional ethics of confidentiality, discretion, and good judgment Team player and flexible able to work in dynamic, busy environment Able to handle multiple tasks, great problem solving, mediation skills and commitment to the Agency’s mission

Skills and Knowledge:

Strong critical thinking, flexibility, resourcefulness, attention to detail, and decision-making Ability to speak in group settings, provide feedback, and share ideas Demonstrated cultural sensitivity, experience working effectively in diverse communities of staff and participants, and knowledge of San Francisco’s diverse community and learning styles Collaborative and self-directed, with the ability to work well in teams and independently Attend in staff meetings, in-service trainings, professional development workshops, meetings with Family Connections’ HR consultant, and relevant meetings, trainings, and workshops as needed Establish and maintain strong partnerships with community partners Keen sense for safety, security, and ergonomics Stay updated on CPR/First Aid, Mandated Reporter, Pesticide training, Workplace Harassment, Workplace Violence, and required vaccinations LivesScan Clearance and physical health/TB clearance are required to be maintained throughout employment

Work Environment: This position will be

based out of our Portola, Excelsior, and Visitacion Valley centers. This job operates in a professional office environment with Pre-K and Afterschool Programs on site. Work scheduled weekdays, Monday-Friday, with occasional evening/weekend work to support community events. This role routinely uses standard office equipment such as computers, phones, fax machines, photocopiers, and filing cabinets.

COVID-19 Requirements All employees are expected to be fully vaccinated, which includes current/available booster shots based on CDC recommendations. Any candidate unable to be vaccinated due to a sincerely held religious belief or a medical condition will be engaged to determine if a reasonable accommodation can be provided.

Physical Demands While performing the duties of this job, the employee is regularly required to talk, hear, walk, stand, bend, kneel, and crouch. The employee must lift and/or move items over 25 pounds and on occasion may require lifting/carrying a child or object up to 50 pounds. This job requires extended periods of time at a computer. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Family Connections Centers is an equal-opportunity employer and values diversity, inclusion, and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment.

Department: Family Support Department This is a part-time position

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* Initial to confirm: I hereby certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery.

* Initial to confirm: I hereby authorize Family Connections Centers to thoroughly investigate my references, work record, education and other matters related to my suitability for employment (excluding criminal background information) unless otherwise specified above. I further authorize the references I have listed to disclose to the company any and all letters, reports and other information related to my work records, without giving me prior notice of such disclosure. In addition, I hereby release the Company, my former employers and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure.

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